Chandler Host - MGM Springfield

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Join us at our upscale Chandler restaurant where our dedicated Host Person welcomes guests with courtesy and professionalism, ensuring the atmosphere is clean, organized, and well-stocked. The Host is instrumental in supporting Food Servers, Bus Persons, and Runners, enhancing the overall dining experience by facilitating seamless guest interactions and maintaining accurate table information.

THE DAY-TO-DAY:

• Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management
• Maintain knowledge of scheduled daily activities and in‐house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
• Greet guests promptly as they enter the restaurant
• Answer phones, keep accurate count of reservations and handle reservation book
• Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
• Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
• Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice‐loop at end of shift

STARTING RATE: $17.70 per hour

THE IDEAL CANDIDATE:

• Ability to take initiative and exhibit flexibility
• Able to sit, stand, walk, climb, crawl, kneeling, crouching, balance etc. for extended periods
• Knowledge of health, safety and sanitation regulations
• Able to effectively communicate in English, in both written and verbal forms
• Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contact
• Can work varied shifts, to include weekends and holidays

PERKS & BENEFITS:

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14096

Are you ready to JOIN THE SHOW? Apply today!