Supervisor, Warehouse, Road Transport US

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: Lancaster, TX 

Division: Road Transport US 
Job Posting Title: Supervisor, Warehouse, Road Transport US
Time Type: Full Time

Summary
At DSV Road Transport, the Warehouse Supervisor is responsible for overseeing daily warehouse operations and leading warehouse personnel to ensure safe, efficient, and compliant execution of receiving, storage, and shipping activities. This role supports operational excellence, productivity, and customer satisfaction by coordinating staffing, training, workflow, and equipment readiness. Working under the direction of the Warehouse Manager, Branch and Regional leadership, the Warehouse Supervisor ensures adherence to company procedures, service requirements, and safety standards while maintaining an effective and well-coordinated shipping and receiving operation.

Duties and Responsibilities

• Supervise and lead warehouse personnel, including scheduling, training, onboarding, coaching, performance management, and daily work assignments to ensure adequate staffing and productivity.
• Oversee day-to-day warehouse operations including receiving, put-away, inventory control, picking, packing, and shipping, ensuring freight is handled safely, accurately, and in accordance with company and customer requirements.
• Maintain a safe, clean, and compliant work environment by enforcing safety standards, supporting safety programs, and ensuring compliance with OSHA and applicable local and state regulations.
• Ensure warehouse personnel have safe and functional equipment and coordinate repairs or maintenance as needed to support efficient operations.
• Monitor operational performance and KPIs (e.g., on-time shipping, productivity, inventory accuracy, and damage rates), identify gaps, and implement corrective actions to maintain service levels.
• Develop, document, and continuously improve Standard Operating Procedures (SOPs) and drive process consistency across shifts to improve efficiency and reduce errors.
• Partner with transportation, operations, customer service, and other internal teams to support seamless freight movement and resolve operational or customer service issues; serve as a point of contact for warehouse-related escalations.
• Support inventory audits, optimize warehouse layout and space utilization, and assist with labor planning to meet volume and service demands.
• Promote a culture of accountability, teamwork, and continuous improvement within the warehouse team.
• Perform other duties and projects as assigned.

Qualifications & Experience

• 2-3 years of experience in transportation and logistics management, with supervisory or managerial responsibilities is preferred.
• High School Diploma required
• Must have forklift experience
• Minimum 3 years of relevant work experience in customer service and logistics (will consider an equivalent combination of education and/or experience). 
• Material Handling Certification preferred
• Dangerous Goods Qualification preferred
• Forklift Operation and Certification preferred
• Experience with Warehouse Management Systems

Skills & Competencies

• English fluency (reading, writing and verbal)
• Proficiency in basic MS Office applications
• Strong communication and interpersonal skills
• Thorough knowledge and understanding of warehouse environment
• Advanced competency in all aspects of business administration
• People management and leadership experience (Recruitment, Selection, Training & Development, Coaching, and Performance Management
• Strategic Planning Skills
• Strong Organizational Skills (prioritize, plan, assign, and control)
• Ability to work well in a diverse environment and culture
• Ability to develop networks and relationships 
• Work well in a time-sensitive, fast-paced environment under pressure

Physical Demands
The physical demands described