Senior Director, Third Party Risk & Vendor Management

Marqeta is reimagining its Third-Party Risk Management (TPRM) Program by building new approaches to initial and ongoing due diligence and oversight of its Programs (focusing first on our customers). This is a unique opportunity to uplevel and scale a successful TPRM framework. As a leader of the TPRM Program, Marqeta’s Senior Director, Third Party Risk & Vendor Management will lead a team of professionals in designing an innovative TPRM framework that will measure risks associated with hundreds of programs that Marqeta manages in the US and abroad. You and your team will own the ongoing risk management of our Programs and be an exceptional strategic partner with your stakeholders. You’ll work closely with a supportive, close-knit team of compliance and risk professionals, and you’ll report on your progress, innovations, and data analysis to executive leadership. 

In this role, you will also be responsible for evolving our vendor management system into one that maximizes value from our vendor relationships and manages our third party vendor risk. We are looking for someone who is highly motivated to help us build new systems, processes and improve efficiency.  This role will have the opportunity to shape how the company handles strategic sourcing and third party risk management going forward in our continued growth. The Senior Director, Third Party Risk & Vendor Management will work closely with our business, legal, and finance team to lead centralized direct and indirect sourcing and procurement efforts. Specifically, you and your team will be responsible for process creation, strategic sourcing and vendor identification, contract negotiation (with support from legal), ongoing monitoring and relationship management.  

The ideal candidate will be someone who is enthusiastic, flexible, detail-oriented, a strategic thinker, passionate about creative problem solving, is exceptional at working cross-functionally, and thrives in a fast-paced, dynamic environment with many challenges and opportunities.

We work Flexible First. This role can be performed remotely anywhere within the United States. We’d love for you to join us!

The Impact You’ll Have

Third Party Risk Management 

• Architect and implement enhancements to our standardized and scalable TPRM framework necessary to identify, assess, mitigate, and monitor the risks relating to the Programs Marqeta serves
• Serve as subject matter expert for TPRM with key stakeholders throughout Marqeta and our Programs, and communicate TPRM guidelines effectively
• Collaborate and facilitate meetings with internal stakeholders, such as Legal, Compliance, Account Management, Go-to-Market, and control groups, to drive alignment and consistency in TPRM practices
• Build and own operational workstreams with internal and external cross-functional teams to implement and/or complete objectives, such as the collection and review of initial and ongoing due diligence documentation requested by Marqeta
• Develop expertise in key material risks affecting Marqeta, our Programs, and partner Banks
• Continuously monitor, analyze, and report on third-party risks and resiliency across all Marqeta Programs
• Prepare periodic reports for management and board-level committees, as well as Marqeta’s Programs and bank partners
• Contribute to other strategic initiatives that intersect with TRPM, such as risk assessments, change management, process automation (e.g., API integrations with MQ tools), and more
• Constantly evolve Marqeta’s TPRM framework, considering both business opportunities, industry trends, and current regulatory environment

Vendor Management 

• Lead strategic sourcing team responsible for purchasing and contracting activities, including contract negotiation, administration, amendment and cancellation, including coordinating activities with the legal, compliance, security, and finance teams, as appropriate. 
• Develop and refine Marqeta’s strategic sourcing and vendor management vision, processes, and tools.
• Establish performance metrics to evaluate vendor performance, address any areas of concern, and promptly escalate critical issues to senior management.
• Continuously drive opportunities to optimize vendor management processes without compromising quality, risk management or service levels.
• Identify and assess potential risks associated with vendor relationships and implement risk mitigation strategies and contingency plans.
• Serve as the escalation point of contact for vendor communications, negotiations, and conflict resolution. Coordinate with internal teams to provide support and guidance on vendor-related matters, and oversee the resolution of any issues.
• Coordinate s