Sr. Biomedical Technician

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

• Everyone is focused on serving the customer and we do that by collaborating and supporting each other
• Associates look forward to coming to work each day
• Every associate matters and makes a difference

It is truly a culture like no other — We hope you will join our team! Find out more about our company and culture here.

should be competent in the use of all applicable test equipment and tools required in the performance of duties. The technician in this role should be fully capable of educating others, including clinical staff related to the technical integration of medical systems. The Senior Technician trains others, manages projects, attends customer meetings, helps to lead huddles, aids with managing daily operations of the team, including assisting the Site Manager or Senior Site Manager.

Responsibilities          

-Tactical in nature with at least 65% of the time performing the work of a technician.

-General time horizon for tasks and planning:

  *Daily: 70% RSQ addresses how calls are dispatched, and managers should be using the workload balancing tool.

  *Weekly: 30%

  *Monthly:  PM work assigned monthly in coordination with the Supervisor, Site Manager, or Senior Site Manager

  *Quarterly:  0%

  *Annually 0%

Leadership

-Apply knowledge and experience of technology and/or equipment to provide direction to others.

-Motivate others through recognition.

-Assist direct supervisor with workload distribution and scheduling of technician’s work.

-Assist direct supervisor with on-call functions/rotational schedule within the ROTA database.

-Train other technicians and provide feedback to direct supervisor related to others performance.

-Monitor overall service delivery, including but not limited to; service turnaround time, service backlog and reducing Cannot Locate (CNL) devices.

-Serve as a trainer to interns entry level and mid-level technicians.

-Pull on-call and assist with managing on-call functions/rotational schedule within the ROTA database.

-Serve as a liaison between the team and management.

-Serve as a resource to the team by helping other technicians solve complex problems.

-Support, coordinate and conduct team huddles delivering essential information.

-Create and help to promote an environment for team growth.

-Influence change through continuous improvement recommendations.

 

Technical Service

-Perform preventative maintenance (PM), performance verifications (PV), electrical safety inspections (ESI) and operation verification procedures (OVP) on highly complex and intricate medical equipment devices.

-Repair, install, and calibrate highly complex and intricate medical equipment devices.

-Inform departments within the hospital of the status of repairs, scheduled inspections, and unusual equipment situations including Cyber events.

-Identify in-source opportunities and address any customer concerns.

-Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery and ensure they follow the proper policies and procedures.

-Maintain medical experience and expertise through ongoing training, growth, development, and education.

-Lead service operations and special projects as assigned.

-Travel to sites and\or work with other Central Office (CO) associates as necessary for the collection and analysis of information and\or data pertaining to any special assignments.

-Serve as a technical resource to the department and coordinate cross-training/technician development across the department.

-Utilize etq policies/procedures/processes as a guide in day-to-day activities.

-Support and make recommendations on continuous improvement initiatives, utilize TIP’s, and work with leadership to implement identified corrective actions.

Regulatory Compliance

-Lead by example in documentation of work performed maintaining quality and thorough notes for accuracy, insuring timeliness of work order completion.

-Assist with work orders.

-Ensure the accuracy and integrity of the equipment RSQ database to include the inventory, preventative maintenance (PM) schedules, and service history.

-Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures.