Regulatory Program Manager - Square

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

We are looking for a Regulatory Program Manager to lead the smooth implementation of forthcoming payments and financial services regulations by ensuring internal programs, policies and frameworks enable Square to effectively comply with its regulatory requirements in international markets. You will support cross-functional and enterprise-wide regulatory programs for Square’s operations in Canada and potentially other markets, such as Australia. This is a great opportunity for a collaborative, solution-oriented program management professional who is interested in contributing to high-impact programs in support of Square’s global growth. This is a full-time role, reporting to Square’s Lead Counsel for Canada.

You Will:

• Develop the overall implementation strategy and oversee the life cycle – spanning creation, development, execution and continued growth and maintenance –  of regulatory programs for Canada
• Partner, build trust, and collaborate closely with internal teams including compliance, product, policy, and finance leads to successfully execute regulatory change programs
• Effectively communicate with internal stakeholders on program roadmaps, including deliverables, milestones, and dependencies with a view to tracking progress towards the achievement of critical deadlines 
• Capacity plan across the program to ensure internal resources are available to meet objectives
• Be responsible for overseeing regulatory registration and licensing applications 
• Synthesize detailed product, project and program plans to inform and advise senior leadership
• In close collaboration with internal teams, including policy and compliance, provide program impact assessments of regulatory changes in designated Square markets

Qualifications

You Have:

• 2+ years experience in end-to-end program management and delivery of large-scale and complex initiatives 
• Experience translating regulatory requirements into effective program development, management and execution  
• Highly collaborative, team-oriented, and strong consensus builder with keen ability to align and rally teams to achieve critical milestones 
• Ability to independently own multiple, concurrent tasks to completion in an evolving environment that is prone to changes 
• Experience in reviewing internal and external audit reports and managing recommended changes to programs 
• Project or program management certifications and/or experience working with program management tools

 

Even Better:

• Experience with Canadian payment services laws / financial services laws (ex. Retail Payment Activities Act, Code of Conduct for the Credit and Debit Card Industry in Canada) or similar laws in other jurisdictions 
• Experience working with globally distributed teams

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $103,900 - USD $126,900
Zone B: USD $96,600 - USD $118,000
Zone C: USD $88,300 - USD $107,900
Zone D: USD $77,900 - USD $95,300

To find a location’s zone designation, please refer to this reso