About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

The Presales Solutions Engineer – Endpoint will be a customer-facing endpoint security expert. They will take a consultative approach to security projects and have a holistic understanding of how security technology enables business.  The Solutions Engineer will also develop and deliver new security services offerings to address customer requests/opportunities.

This remote position may be required to report to the office in Austin, Texas, as required for business needs and as determined by SHI management.

Responsibilities 
 
Includes, but not limited to: 

• Collaboration  with multiple layers of contacts within client organizations, including but not limited to CIO, CSO, CISO, Security Engineers, and procurement to strengthen our overall customer relationship and better understand the goals and objectives they are trying to achieve. 

• Understand the company’s service offerings in all solution practice areas by attending company training and expanding knowledge through self-study. 

• Educate sales teams on cybersecurity solution selling and key technologies through 1x1, team, and company training. 

• Staying current on new technology, trends, and market behavior by studying market trends and the industry landscape  

• Engaging in self-study and independent work in lab facilities to increase job-related knowledge and skills 

• Developing collateral to assist with cybersecurity sales engagements 

• Developing use cases in the SHI lab to support sales engagements 
   

Qualifications 

• Bachelor’s Degree or equivalent experience  

• 5+ years experience in a technical cybersecurity role 

• 3+ years experience in Security Pre-Sales Consulting 
   

Required Skills 

• Deep technical endpoint security knowledge, including but not limited to EDR, EPP, XDR, and other endpoint-related security controls.  

• Excellent presentation skills, including the ability to run demos on identity security solutions 

• Outstanding written and verbal communication 

• Attention to detail, organization, and follow-up skills   

• Initiative to research and resolve problems with a positive attitude   

• Exceptional relationship-building acumen