Product Manager - Human Resources and Finance Systems

Important: This role will be onsite out of our Westlake Village, CA corporate offices on a hybrid basis (2 days per week). 

About the Role:   

Guitar Center is looking for a talented and experienced Product Manager to lead the vision and execution of HR and finance technology applications. This is a unique opportunity to partner with finance, accounting and HR teams and drive the modernization strategy and create long-term roadmaps. 

Responsibilities:   

Product Vision & Strategy   

• Define and own the product vision and strategic roadmap for innovative technology initiatives.   

• Focus on transforming the technology leveraged by Guitar Center’s HR, finance, and accounting departments 

• Ensure roadmap alignment with company objectives, customer needs, and financial goals.   

Product Discovery & Execution   

• Lead the discovery, planning, and execution of new products, such as:   

• AI-powered Assistants   

• HRIS, HCM, ERPs, RPA, etc. 

• Balance the business requirements, technical feasibility, and operational needs throughout the product lifecycle.   

Cross-Functional Collaboration   

• Partner with engineering, HR, Accounting, and Finance teams.   

• Drive products from concept to launch with cross-functional alignment.   

AI & Personalization   

• Leverage AI and machine learning to create efficiencies in various business processes.   

• Guide system instructions, prompt design, and conversational frameworks   

Product Requirements & Metrics   

• Create detailed product requirements, user stories, KPIs, and success metrics.   

• Rigorously test and iterate to maximize outcomes.   

Customer Experience & Impact   

• Champion a customer-obsessed mindset across all technology touchpoints.   

• Define and track metrics that measure customer satisfaction and business performance.   

Business Case & ROI   

• Build ROI models and business cases for new technology investments.   

• Ensure alignment with strategic priorities and long-term value creation.   

Innovation & Emerging Trends   

• Serve as an internal advocate for innovation and forward-thinking product strategies.   

• Identify emerging trends in:   

• Generative AI   

• Retail transformation  

 Executive Communication   

• Regularly present product strategy, results, and roadmap updates to senior leadership, including the CEO.   

• Drive alignment and secure executive buy-in.