Digital Technology Experienced Professional - Technical Program Management

Digital Technology Experienced Professional - Technical Program Management
 

Are you passionate about providing technical solutions?
 

Would being part of a digital transformation team excite you?
 

Join our Digital Technology Team!
 

As a Digital Solutions business, we provide intelligent, connected hardware technologies to sense, control and inspect assets across many industries.
 

Partner with the best
 

As a Technical Program Management Specialist for Software Asset Management (SAM) to support the end-to-end software lifecycle with a strong focus on software intake governance, licensing inventory management, compliance, and cost optimization. This role plays a critical part in ensuring software requests flow efficiently through TechHub (AppPortal), licensing data is accurately maintained in Flexera One and ServiceNow, and deployment data from SCCM and other discovery tools is leveraged to drive compliance and financial outcomes.
 

As a Technical Program Management, you will be responsible for:
 

• Working on Software Intake & TechHub (AppPortal) Governance

• Managing and supporting the TechHub (AppPortal) software intake process from request submission through fulfillment

• Validating licensing requirements, deployment models, and entitlement availability prior to approval

• Ensuring software requests align with approved catalogs, licensing policies, and governance standards

• Advising requesters on cost-effective, compliant software options

• Tracking intake SLAs and identify opportunities to streamline intake workflows

Licensing Inventory Management

• Maintaining an accurate and auditable software licensing inventory within Flexera One

• Managing and validating:

  • License entitlements

  • Contracts and purchase orders

  • SKUs, metrics, and usage rights

  • Reconcile entitlement data against deployment and usage data

  • Support license allocation, reharvesting, and retirement activities

  • Ensure synchronization of licensing data between Flexera One and ServiceNow

Compliance & Risk Management

• Performing Effective License Position (ELP) analysis using Flexera One

• Identifying compliance gaps, over-deployment, and underutilized licenses

• Supporting internal reviews and external publisher audits

• Partnering with Legal, Security, and Procurement on remediation and audit response strategies

Fuel your passion
 

To be successful in this role you will:
 

• Have three plus years of experience in Technical Program Management, Software Asset Management, IT Asset Management, or Licensing

• Have hands-on experience with Flexera One for license management

• Have experience using SCCM for software inventory and deployment data

• Have working knowledge of ServiceNow (ITSM and/or CMDB)

• Have experience supporting TechHub / AppPortal-style intake workflows

• Have strong understanding of software licensing models (user, device, core, subscription)

• Have College degree, or 5 years of work experience in software management

Work in a way that works for you
 

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
 

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us
 

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
 

Working for you
 

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
 

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits

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