Care Team Assistant

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose - 1415 California St. Houston, TX 77006

Care Team Assistant - Job Overview

Schedule: Monday-Friday (8AM-5PM)

Embark on a transformative journey in community health as you join a forward-thinking team at our Irvington location in Houston. Become a key player in our mission-driven organization dedicated to pioneering exceptional healthcare services.

• Role Highlights: Be at the forefront of healthcare operations, dynamically connecting patients, call centers, care teams, and community resources to ensure seamless communication and access.
• Innovative Environment: Thrive in a digitally advanced setting where agile methodologies and teamwork drive every interaction.
• Collaborative Tech-Savvy Team: Join a proactive team that values each member's contribution and embraces cutting-edge collaboration tools for a sense of belonging.
• Impact and Growth: Make a groundbreaking impact in community healthcare while advancing professionally with opportunities for mentorship and industry-leading development.

Key Responsibilities

• Patient Communication: Be the tech-savvy voice that supports patients, ensuring they receive the information they need with digital empathy and care.
• Pre-Visit Planning: Collaborate with our agile team to review schedules and gather essential information from electronic health record systems (EHRS) for cutting-edge patient visit preparation.
• Care Coordination: Assist in orchestrating patient care to ensure they have streamlined access to all necessary healthcare services.
• Medication Management: Manage medication refills and prior-authorizations with precision and data-driven accuracy.
• Forms and Referrals: Digitally facilitate the preparation of forms and streamline the referral process to optimize patient care pathways.
• Safety and Compliance: Contribute to a secure and compliant digital environment through continuous learning and adherence to cutting-edge safety protocols.

Minimum Qualifications

• Education: A high-school diploma or equivalent is the launchpad for your journey into healthcare innovation.
• Certifications: A Medical Assistant Certification or minimum two years of clinical experience is required, along with a current BLS/CPR certification.
• Experience: At least two years in an ambulatory clinical setting, where you've embraced tech-driven healthcare solutions.
• Skills: Mastery of EHRS, superior communication, tech-savvy multitasking, and organizational prowess are essential.
• Extra Points: Bilingual proficiency in Spanish is a game-changing asset!
• Discretion: Handle confidential information with the utmost integrity and advanced data protection practices.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative hea