Residency Maintenance Program Coordinator

Title: Residency Maintenance Program Coordinator

State Role Title: Prog Admin Specialist I

Hiring Range: $65,115-$105,812

Pay Band: NV 4

Agency: VA Dept of Transportation

Location: NOVA District Office

Agency Website: www.vdot.virginia.gov/careers

Recruitment Type: General Public - G

Job Duties

Fairfax Maintenance is seeking a Residency Program Coordinator to assist AHQs and residency management by monitoring maintenance related programmatic activities to ensure performance goals are met. Ensure high-quality data entries, schedules, plans, and maintenance work are consistent with established guidance, directives, schedules and budgets.

Responsibilities include but may not be limited to:

Technical Assistance- Provide technical assistance, guidance and interpretation of laws, regulations, policies and procedures for internal and external customers. Respond to inquiries and requests for assistance.

Project Management- Oversee or lead work on a variety of projects related to assigned program area. Ensure work is performed in accordance with parameters and schedules.

Reporting and Systems- Update and maintain records, reports and systems related to assigned projects and programs.

Programmatic Support- Participate in field reviews and inspections. Perform data entry and create scoping plans, mapping products, and spreadsheets to enhance delivery of the Residency's maintenance programs including plans for Annual Pavement, Rural Rustic Roads, Tree Removal and M41 Snow Removal. Provides support for HMMS and ArcGIS mapping activities.

Complaint Resolution Receive, investigate, and respond to customer and stakeholder concerns through a variety of means,
including individual face-to-face meetings, communications in writing, etc.

Program Compliance and Recordkeeping- Plan and coordinate the digitizing of hardcopy documents; Review and manage electronic filing systems in support of the Residency's maintenance programs and operations to improve efficiencies and ease of access to data and other information.

Program Coordination Activities- Coordinate activities for assigned program area. Ensure activities are performed in accordance with policies, procedures and guidelines.

Operational Support- Assist, coordinate, notify, and report on Residency maintenance work between internal and external stakeholders (i.e., LCAMS and District Communication Office) or weather events impacting roadways (i.e. VA Traffic) potentially affecting the traveling public.

Coordination and Communication- Disseminate information to various parties. Gather information, conduct research and provide findings to requesting parties.

Minimum Qualifications

• Experience tracking costs and preparing reports.
• Valid driver's license.
• Skill in the use of computers and software applications
• Ability to gather data, conduct research, and create reports and correspondence.
• Ability to adapt to a fast-paced environment, especially during emergency operations.
• Ability to interpret and apply policies and procedures.
• Knowledge of highway maintenance methods, practices, materials, and equipment.
• Ability to schedule, plan, and monitor work activities.
• Skill in providing and promoting good customer service to internal and external customers.

Additional Considerations

• A combination of training, experience or education in roadway maintenance or construction.
• Erosion and Sediment Control Certification.
• Experience and knowledge in the use of engineering-based or mapping software applications.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

All employees are required to work in emergency situations, to include weekends, holidays, and after normal business hours; assignments may vary based on business needs.

State applications will only be accepted as submitted online by 11:55 pm on the closing date through the PageUp System. State applications submitted via email, postal mail, fax, or in person will not be considered. Applicants are expected to fully represent qualifications and work history on the State application and/or resume. The decisi