Food Service Worker

EQUAL EMPLOYMENT OPPORTUNITY

• Race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate shall not be a factor in employment for this position. Due to the nature of hospital services, it may become necessary to work extended hours.

POSITION SUMMARY

• Perform routine food service tasks in kitchen, cafeteria, and dish room.
• Assist the shift supervisor in seeing that all sanitation tasks are completed on a daily basis to insure good consistent service to all customers from a clean and sanitary kitchen facility.

POSITION SUPERVISORY RESPONSIBILITIES

• Reports To:
• Food and Nutrition Service Supervisor, Dietitian and Food and Nutrition Service Director.
• Supervises:
• None

POSITION REQUIREMENTS

• Minimum Education
• None
• Minimum Work Experience
• No prior training or experience.
• Required Licenses/Certifications
• None
• Required Skills, Knowledge, and Abilities
• Is able to communicate and respond using the English language. On the job training is usually a few days.
• Preferred Qualification
• High school diploma or GED

PHYSICAL REQUIREMENTS

• Will be required to walk and stand continually throughout the day. Hearing, speaking, seeing, bending, reaching and pushing food cart. May periodically lift objects weighing up to 50 lbs. Uniform and comfortable shoes required. May perform routine repetitive tasks. May be exposed to freezer where temperatures are below zero degrees. Most work is inside where area may be warm and humid.

 

QUALITY BEHAVIORAL EXPECTATIONS

Generally and in all job specific duties: Uses critical thinking skills to determine evidence based solutions. Systematically gathers and reviews pertinent information to prevent errors (PDCA -- Plan, Do, Check, Act). Pursues individual or team learning and growth opportunities to continually build skills. Understands and abides by all safety regulations.

 

SERVICE EXCELLENCE BEHAVIORAL EXPECTATIONS

• Generally and in all job specific duties: Maintains patient confidentiality. Rounds regularly with patients, direct reports and/or customers. Uses telephone and elevator etiquette. Acts as an employee ambassador. Committed to know hospital service lines and shows pride in our organization. Uses AIDET when dealing with internal or external customers.

 

FISCAL RESPONSIBILITY BEHAVIORAL EXPECTATIONS

• Generally and in all job specific duties: Takes responsibility for solving problems. Treats company resources responsibly. Performs work functions timely and accurately. Respects our environment; keeps public areas neat and clean and returns supplies to the appropriate areas.

 

PEOPLE BEHAVIORAL EXPECTATIONS

Generally and in all job specific duties: Supports the team through good attendance. Maintains a professional appearance. Creates a positive team environment; flexible and supportive setting an example of cooperation. Uses meaningful communication; provides honest feedback that is valuable and not critical and discourages negative talk and gossip. Respect co-workers.

 

JOB SPECIFIC FUNCTIONS

1. Demonstrates an understanding of and adherence to the HMHD Compliance Plan.
2. Conduct reflects HMHD's values and a commitment to HMHD's Code of Conduct.
3. Attends the required corporate integrity and compliance training and education programs.