RCIS Crop Senior Claims Specialist, GA

Zurich is currently looking for a to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS offers a wide range of private product coverages, including a diverse selection of named-peril options, supplemental and stand-alone insurance products as well as federal crop insurance plans through the United States Department of Agriculture’s Risk Management Agency. Together with RCIS agents, we protect America’s farmers and ranchers.

 

Zurich North America is hiring an RCIS Crop Senior Claims Specialist, GA to join our team! We are open to hiring talent in GA within one of the following Counties Lowndes, Tift, or Colquitt. 

 

With moderate direction, investigate, evaluate and conclude complex field inspections by following appropriate regulatory and company rules and procedures to ensure that claims are handled in the most effective, efficient way while delivering a customer-centric claims service. Provides support to Area Claims Managers either as a CAT team member or local claims specialist in the facilitation of general day to day operations and claims management. In addition, supports the lower level adjusting staff by completing and/or providing training and assistance with complex claims.

 

In this role you will be responsible for:

 

• Completes high dollar/quality assurance type claim reviews for Crop Hail/Named Peril with $250K and above approval limits.
• Exercise judgement to determine liability by gathering and analyzing relevant facts; utilizing applicable procedures.
• Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
• Participates in Risk Management Agency initiated reviews and referrals for sake of operations integrity and quality assurance.
• Assist managers in assignment of work and ability to serve as an interim manager in Area Claims Manager's absence. Individuals in this role are granted the same electronic authorization and systems views as that of local management.
• Assists as a drone fleet team lead and technical advisor for the assigned area.
• Assists with agent and farmer meetings/trainings.
• All national CAT team adjusters hold the expertise and authority to serve as an onsite team leader or interim manager.
• May receive a team lead assignment as deemed necessary by the local manager due to workload or other extenuating circumstances.
• Authorized to monitor and determine delayed claim disposition.
• Administer/proctor Crop Adjuster Proficiency Program exams for new adjusters.
• Protect Zurich’s reputation by keeping claims information confidential.
• Maintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks. And participating in professional societies.

 

Required Qualifications:

 

• High School Diploma or Equivalent and 6 or more years of experience in the agricultural or the crop insurance industry
  AND
• Crop Adjuster Proficiency Program (CAPP) Certification must be obtained within 180 days of hire date
• Personal transportation and travel within assigned territory and travel outside of assigned area to assist with workload(s) , participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims
• RCIS Crop Adjuster Physical Requirements; walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions

 

Preferred Qualifications:

 

• CAT Adjusting experience
• Strong verbal, written and interpersonal skills
• Strong organization, multi-tasking and prioritization skills
• Intermediate Microsoft office skills

 

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average