Quality Supervisor

Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.       

About This Role: Join the Urology Complaint Investigation Site (CIS) department responsible for monitoring, identifying, investigating, and escalating product performance signals. This is an exciting opportunity in the Post Market Organization, where we are committed to transforming customer experiences into actionable insights that improve the lives of patients across the globe. Collaborate cross-divisionally and cross-functionally with Design Assurance, R&D, Supplier Engineering and Manufacturing teams to ensure comprehensive understanding of product performance to improve patient outcomes. This position is located in Arden Hills, MN.

 

At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week.

 

Relocation assistance is not available for this position at this time.

 

Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.

 

Your Responsibilities Will Include:

• Providing team leadership to ~ 7 Quality Technicians to champion departmental or cross-functional initiatives.  This includes providing direction, coaching, and mentoring to technical team personnel as well as providing guidance on daily work priorities to improve product performance.
• Overseeing effective execution of complaint management WIP and metrics enhancement and reporting including presentations to Director and above leadership.
• Providing technical guidance in identifying and resolving quality issues using engineering essentials and other related problem-solving tools and techniques.  Grow team utilization of investigative equipment.
• Partnering with cross-functional teams to ensure the development and execution of streamlined, robust solutions to CIS processes are effectively implemented while still meeting organizational and regulatory requirements.
• Focusing on continuous improvement by championing and fostering the execution of projects within the local and Global Post Market organizations.  
• Fostering a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
• Demonstrating a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

 

Required Qualifications

• Bachelor’s degree with an Engineering or Science background
• 2+ years of relevant experience

 

Preferred Qualifications

• Strong verbal, written communication skills, both technical and conversational
• Decision making and negotiation skills, individually and within groups
• Experience in managing multiple projects across multiple organizational disciplines
• Experience with Trackwise and Salesforce

 

 

 

Requisition ID: 600328

Minimum Salary: $76000 

Maximum Salary: $144400 

 

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com--will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

 

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

 

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

 

<