Staff Quality Assurance Engineer

Staff Quality Assurance Engineer

 

Job Title: Staff Quality Assurance Engineer

Level: 6

Work Location: Austin, TX

Reports to: CTO

Salary Range: $150,000 - $175,000

 

About Grocery TV

Grocery TV is a leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize stores and drive incremental revenue while delivering a more engaging shopping experience. We manage the complexities of operating an in-store media network, allowing retailers to focus on serving customers. Reaching 1 in 4 Americans across 6,500+ stores, Grocery TV connects brands with shoppers at the moment of decision, where 90% of purchases take place. For more information, visit www.grocerytv.com. 

About the Role
Grocery TV is hiring a Sr QA Engineer II to own quality across our software platforms - from hands-on testing to the processes and culture that keep our QA function running smoothly. This role blends individual contributor testing work with process ownership, cross-functional coordination, and team growth. Beyond finding and documenting bugs, this person will be a champion for quality across the company - helping Product, Engineering, and Support each understand and own their part in the quality process, rather than treating QA as a final checkpoint owned by one person.

Responsibilities

• Own end-to-end manual test planning and execution across multiple software platforms (functional, regression, exploratory, and edge-case/boundary testing).
• Design, document, and continuously improve QA processes - including bug triage workflows, priority frameworks, and support rotation structures.
• Serve as the primary QA liaison to Engineering and Product stakeholders, clarifying requirements and translating them into test coverage.
• Drive quality culture across the company - helping Product, Engineering, and Support teams understand and take ownership of their role in the quality process, rather than treating QA as a single point of responsibility.
• Coordinate the release process, ensuring release procedures are followed and serving as the final QA gate for go/no-go decisions.
• Provide regular testing status reports to stakeholders across Product, Engineering, and leadership.
• Validate functionality across different configurations, settings, and environments, including feature-flag-driven behavior.
• Experience with mobile/hardware testing, including Android Studio and ADB commands, firmware updates, and hardware certification processes.
• Collaborate with Engineering on CI/CD pipelines (GitHub Actions or similar), understanding build/deploy status as it relates to test cycles.
• Generate or coordinate test assets/media as needed to support test scenarios.
• Lead bug triage meetings, keeping them lean and actionable; prioritize issues by impact.
• Write and maintain structured test scenarios and defect documentation in relevant tools (e.g., Linear, Google Sheets).
• Ensure defects are logged clearly, with distinct root causes tracked as separate, actionable tickets.

Requirements

• 8+ years of software QA experience, with demonstrated ownership of QA process design (not just execution).
• Experience leading or facilitating bug triage and prioritization frameworks.
• Track record of influencing quality culture and practices beyond their own team - getting buy-in from Product, Engineering, and Support.
• Strong experience with bug tracking tools (Linear, Jira, or similar) and structured test documentation.
• Experience writing clear process documentation for cross-functional audiences.
• Proven track record of cross-functional collaboration with Engineering and Product.
• Excellent written and verbal communication skills.
• Familiarity with AI coding/agent tools (e.g., Claude Code, Cursor, or similar) used as an AI QA Operator - to populate test cases and drive end-to-end test coverage.
• Familiarity with CI/CD pipelines (e.g., GitHub Actions).

Nice to Have

• Test automation experience (Playwright, Selenium, Appium).
• Experience using AI agents to improve UI and API regression coverage.
• Experience hiring or mentoring QA team members.
• Experience with diagramming/process tools (e.g., draw.io, Mermaid) for workflow documentation.

 

Interview Process

1. Apply: We review applications as soon as we can. You should hear back about your application within two weeks. 
2. Introduction to Hiring Manager: Meet