RCS Registration Specialist – Riley Outpatient Clinic

Are you looking for a role that showcases your passion and excitement about helping others? Would you like to be part of a team that strives to provide a family-friendly environment where world-class healthcare for children is matched by genuine hospitality and helpfulness? Come join our team at Riley Hospital for Children, Indiana’s only nationally ranked children’s hospital by U.S. News & World Report.

The Registration Specialist is a patient-facing position that facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. They obtain information to generate a clear financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. This employee will greet Riley families, interview them to collect the appropriate medical information, explain the charges and policies of the department/hospital, validate insurance, and help refer uninsured or underinsured families for assistance with their cost of healthcare. They may also schedule patients for future services, answer incoming calls, and direct patients and visitors appropriately. This is a full-time, patient-facing position, Monday - Friday, with no nights, weekends, or holidays!  

Must have at least one year of experience in a hospital or physician setting preferred and a high level of customer service.

•At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.