Channel Sales Manager - HOM

Role Summary

1. Business Mix of Commercial and Consumer Lines
2. GPW/Non Motor GPW growth
3. Maintaining Hygiene – Cheque Bounce & Receivables
4. Retention
5. Recruitment
6. Activation
7. Manage the daily activity of producers to ensure strong pipeline.
8. Coach & guide agents to cross sell and grow their business
9. Make individual agents grow  Year On Year
10. Ensuring IRDA compliance regarding licensing & commission payments to agents
11. Responsible for ensuring quality of applications
12. Support/guide the producer in all activities related policy services
13. To recruit and appoint agents for Gen Ins business
14. Train agents on products, process and USP’s of Co.

Key Accountabilities/ Responsibilities

To achieve the overall budget assigned for the fiscal

• Multi line budget achievement

Achieve 100% of Budget- periodically and annually.

Service Excellence

Goal 1: Service excellence standards to be met

Measure 1: Issuance of policies within 7 days

Measure 2:  Refunds within 10 days Measure 3:  Quotes 48 hours within branch authority

 

Goal 2: Ensuring & monitoring claim settlements with agreed TAT

Measure 1: Within 7 days of receipt of all documentation

 

 

Stakeholder interfaces

Experience

Total 3-6 years of experience

Preferably general insurance industry. This will vary with size and volume of office.

Education

Graduation , Any Professional degree

Insurance certification –Associate level ( Desirable)