Government Renewal Account Manager (Remote in US EST & CST)
Pitney BowesAbout the role
We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve.
We’re looking for people who:
Act with urgency, accountability, and purpose
Deliver high quality work with consistency and pride
Collaborate effectively and elevate those around them
Focus on outcomes that drive impact and growth
Job Description:
Pitney Bowes is seeking a Government Renewal Account Manager Remote in the Eastern and Central Time Zones in the United States in SendTech Solutions Digital Shipping team. Your role as a client-centric sales professional who is forward-thinking and focused on closing the deal. You will have a direct impact on our Annual Recurring Revenue (ARR) goal.
This is a remote Sales position. Qualified candidates must reside in the United States. This position can be based in the Central or Eastern time zones. Current Pitney Bowes employees may be considered who reside in the areas other than those listed above.
Compensation: The wage for this position is $21.88 per hour base with $35,000 On‑Target Incentive (OTI) available, pursuant to the Pitney Bowes sales incentive plan's terms and conditions. This position is also eligible for incentive-based earnings, bringing the total on‑target earnings (OTE) to approximately $80,500 annually.
You must be legally authorized to work in the US. This employer will not sponsor this position for employment visa status now or in the future (ex. H-1B)
You are a strong sales-focused and forward-thinking individual who can close the sale while providing excellent service within the solutions offered to Pitney Bowes clients. You are committed to championing new ideas, strategies, or concepts to ensure that the business is retained, and the client is satisfied
You will:
- Generate, upgrade, and manage the portfolio of our existing government business base through outbound calling (no cold calling involved)
- Adapt to situations that require a strong sales aptitude, follow-up on leads, use effective selling systems and techniques to help probe, present and close sales with existing government clients
- Work with decision maker to address current needs, resolve issues related to their existing lease agreements, or right size solutions
- Overcome plausible objections by positioning program benefits, features, and the company’s value proposition
- Partner with internal teams to resolve all errors and client escalations
- Identify and implement changes needed to improve performance
- Raise the bar for yourself, your team, and the client
Your background:
- Preferred experience working with Government, NGO, Non-Profit accounts
- 1+ years of experience executing outbound client calls to consult, assess needs, and recommend appropriate products and services
- Ability to overcome objections effectively to close the sale
- History of consistent and strong follow-up on sales opportunities through phone, fax, and email correspondence to answer questions and provide marketing materials using customized software
- Confidently initiate outbound sales calls
- Mastery of Customer Relationship Management (CRM) tools - i.e. Sales Force, etc., - to effectively plan and document sales activities, document customer information, campaign management, account development, pipeline adds and forecasting
Our Team: SendTech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies and other applications for small and medium businesses, retail, enterprise, and government clients around the world to help simplify and save on the sending, tracking and receiving of letters, parcels and flats.
To be successful working remote in this role, you must:
- Have a secure, quiet, distraction-free area at home in which to focus on work and protect client data
- Have the technology to work successfully at home: Check your current speed at
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