Medical Records Technician Outpatient Team Lead GS9 Rating

Company Description

International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

Job Description

A. Overall Purpose of the Job
This position will support the US Department of Veterans Affairs Critical Staffing Program. The person in this
position will represent International SOS Government Medical Services, Inc. and provide services outlined
below:
Provide outpatient professional medical coding leadership and coordination to meet Veterans Affairs (VA)
standards for timeliness and accuracy; query providers to resolve documentation issues; ensure compliance
with Veterans Health Administration (VHA), Centers for Medicare & Medicaid Services (CMS), Health

B. Key Responsibilities
•
Review provider medical record coding for completeness and accuracy; clarify and correct as necessary.
•
Process record coding within seven (7) calendar days.
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Achieve ≥95% accuracy for Current Procedural Terminology (CPT) / Healthcare Common Procedure Coding System (HCPCS), Evaluation and Management (E/M), and International Classification of Diseases, Tenth Revision, Clinical Modification (ICD‑10‑CM) / Procedure Coding System (ICD‑10‑PCS) as applicable.
•
Query providers via email or VistA Integration Revenue and Reporting (VIRR) using an approved form.
•
Close VIRR queries no later than thirty (30) days after date of discharge or service; record final impact at closure.
•
Provide coding guidance; develop training materials; present ongoing training; coordinate, assign, and monitor workflow; orient and instruct new coding personnel and/or students; provide input for performance evaluations and hiring. (Lead‑only, not supervisory).
•
Ensure audit findings and claim denials related to coding errors are resolved; correct daily coding rejections for accurate billing and data collection.
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Provide required reports and briefings to the designated Central Texas Veterans Health Care System (CTVHCS) point of contact and the Contracting Officer’s Representative (COR).
•
Meet regularly with the COR and Contracting Officer (CO) with agendas and minutes addressing timeliness, accuracy, and completeness.
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Submit quality assurance/quality improvement (QA/QI) reports and other COR‑required reports per Services Summary threshold.
•
Use Computerized Patient Record System (CPRS), Veterans Health Information Systems and Technology Architecture (VistA), and VistA Integration Revenue and Reporting (VIRR), including the Veterans Integrated Service Network (VISN)‑mandated Evaluation and Management (E/M) calculator.
•
Apply official coding references: ICD‑10 Official Coding Guidelines; CPT Assistant; Coding Clinic; National Correct Coding Initiative (NCCI); and CMS guidance.
•
Perform 100% data validation of assigned encounters and maintain documentation for COR review; keep abreast of regulatory changes affecting coded information.
•
Complete required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.
This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Qualifications

C. Job Profile
Basic Requirements/Certifications American: (must possess at least one and maintain from the Health Information Management Ass