Staff Program Manager

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Job Purpose

Drives the planning, execution, and delivery of cross-functional initiatives that advance strategic priorities by supporting enablement and readiness activities associated with communication, training, analysis, and operational readiness.

Experience and Qualifications

• Substantial background in program and/or change management at a senior or staff capacity, guiding intricate, cross-departmental projects to favorable results.
• Able to operate in both strategic and execution levels by defining program structure, governance, and coordinate success metrics while ensuring effective delivery of day-to-day initiatives.
• Extensive experience in coordinating collaboration, implementing risk mitigation strategies, prioritizing programs, and leading all aspects of deliveries.
• Proven success managing and coordinating multi-functional teams across global environments to translate strategic goals into actionable roadmaps, milestones, and measurable outcomes.
• Outstanding written and verbal communication abilities, capable of persuading and coordinating collaborators at all levels, including executives.
• Work autonomously and take initiative in fast-paced, uncertain situations, with a strong focus on delivering and embracing new approaches.
• Highly data-driven and analytical, with advanced planning capabilities, attention to detail, and the ability to build executive-ready reporting.
• Proficiency in process optimization, critical thinking, and iterative refinement, showcasing a solid history of improving delivery frameworks.
• Creative, self-starting approach with a proactive, delivery-focused, and adoption-aware attitude.
• Ability to deliver under tight deadlines in a dynamic, evolving, global organization.
• Able to communicate and operate effectively at the senior leadership level within SIE.
• Working knowledge of game development and publishing processes is a plus.

Desirable

• Demonstrate ability to manage a portfolio of programs and projects associated with partner B2B relationships and experiences ensuring alignment to strategic objectives, resource allocation, and measurable business outcomes.
• Proven ability to integrate program management discipline with change management practices to deliver initiatives while ensuring stakeholder alignment, adoption, and sustained business outcomes.

Key responsibilities & scope for decision making

Coordinate & Support

• Manage integrated programs and workstreams spanning communications, training, operational readiness, and business analysis across global enterprise that support internal initiatives and B2B activities.
• Previously- Build models that bring these capabilities together into a unified, high-performing support structure for program success.

Program Delivery

• Drive delivery of large-scale, strategic programs with complex, global dependencies.
• Apply advanced practices in risk management, dependency mapping, coordinated scheduling, and tracking.
• Translate strategic objectives into executable plans while balancing adoption and delivery needs.
• Offer clear reporting and insights to executives, sponsors, and collaborators.

Elevate Program Management Practices

• Establish and maintain a central knowledge repository for program management within change efforts, establishing the standard for delivery frameworks, guides, and approaches applicable across the organization.
• Introduce new delivery approaches that combine program implementation and empowerment to improve how PlayStation promotes B2B experiences.
• Lead post-project analyses and ongoing enhancement efforts to boost the results achieved by the Strategic Enablement & Adoption team.

Key performance indicators

The individual will be measured on:

• Successful completion of