Patient Service Representative

Essential Duties and Responsibilities include the following:

• Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the system in an accurate and timely manner. Registers patients in the system as necessary.
• Collects and reviews all patient insurance information and completes insurance forms.
• Confirms patient insurance verification and eligibility. Assesses patient financial requirements and advises patients and families on insurance benefits, co-pays and financial obligations.
• Works account balances for any; claim errors or adjustments that might be needed.
• Reviews Explanation of Benefits (EOB) for consistency.
• Resolves patient questions and complaints regarding insurance billing and adjusts accounts as necessary. Provides patient documentation for balance explanation.
• Follows-up on assigned accounts for assistance or payment plan agreements.
• Assists in maintaining manuals, logs and other required documentation as required.
• All other duties as assigned.

Full Time Position

Location Address: 7015 AC Skinner Parkway, Building 100, Jacksonville, FL 32256

Compensation and Benefits:

• Salary is commensurate with experience and qualifications

Cancer Specialists of North Florida is an "EEO Employer” and “Drug Free Workplace”