Hospice Branch Director

Description

Are you a compassionate individual with leadership experience in hospice care? Do you excel in delivering excellent customer service and have a passion for providing the highest quality care to patients and their families? If so, we invite you to join our team as a Hospice Branch Director in Houston, TX.

About Us:

Halcyon Home is a fast-growing, central Texas-owned home health, hospice, and home care company. We emphasize hospitality and compassion to encourage positive patient outcomes for our refined, aging clients. We were voted Best in Home Health/Hospice four years running and Best in Home Care three years running by the Senior Resource Guide. We are also one of the Great Places to Work!! Come join our team!

Check out the Great Place to Work link! https://www.greatplacetowork.com/certified-company/7044353

Essential Functions:

As the Hospice Branch Director, you will be responsible for overseeing daily branch operations, ensuring quality and efficiency. Coordinates with the parent office, care team, patients, families, and referral sources. Manages staff, resources, and branch-level quality initiatives in alignment with agency policies.

• Directs and coordinates branch, and assumes responsibility for continuity, quality, and safety of services delivered. Identifies problem areas to Administrator / Supervising Nurse. 
• Promotes the philosophy and administrative policies of the Agency, in an effort to ensure quality of patient/client care.
• Supervises and provides direction to subordinates, in an effort to ensure quality and continuity of services. 
• Employs, recruits, manages, and directs qualified personnel to carry out the policies and procedures of the Agency. Ensures staff education and evaluations. 
• Promotes and monitors compliance with fiscal intermediary and / or other third-party payors, federal and state regulations, through education, coaching, QAPI program and other assistance, as necessary. 
• Monitors operational systems for efficiency and compliance with regulations and identifies problem areas to Administrator / Supervising Nurse.
• Provides communication to parent office regarding needs of the branch to include personnel needs, financial needs, professional practices, quality issues, and planning.
• Assures documentation of services provided is accurate and timely. 
• Uses effective interpersonal relations and communication skills; facilitates the use of these skills by other team members to achieve desirable outcomes. 

Requirements

• Graduate of an accredited college/university is preferred, with healthcare-related education.
• Minimum of 2 years of supervisory or leadership role experience in hospice or palliative care.
• Strong understanding of hospice regulations and standards.
• Proven track record of delivering excellent customer service.
• Excellent interpersonal skills and ability to communicate effectively.
• Reliable transportation. Valid and current auto liability insurance.

Transportation: Reliable transportation and valid auto liability insurance. 

What Makes Us Different:

• People-First Culture: WE truly value and support our team.
• Generous PTO: Exceptional vacation and personal time off 
• Excellent Core Values: Communicate, Connect, Collaborate, Care, and Say Yes!
• Team Support: Work alongside a caring and collaborative group of professionals.

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Tuition reimbursement
• Vision insurance