Assistant Golf Course Manager

The Assistant Golf Course Manager is responsible for assisting with planning, developing, coordinating, and executing an operational management plan for a public golf course.  Work is performed under the general direction of the Park Manager with considerable latitude for independent judgment and action.  This position assumes charge of the golf course and assumes charge of park operations in the absence of the Park Manager. Annual performance goals will be set for the Assistant Golf Course Manager.   The Assistant Golf Course Manager position is subject to transfer within the Regional Park system.

Hiring Salary Range:  $60,406.56 - $ 72,727.77

ESSENTIAL FUNCTIONS (with illustrative examples of work)

Assist with establishment and maintenance of a high quality and productive public golf program:

• Promote the sport of golf to a variety of consumers with the goal of growing overall participation and revenue.
• Coordinate and effectively promote tournament play.
• Effectively manage tee sheet utilization to maximize reservations and play.
• Coordinate a well-received and profitable food and beverage program.
• Facilitate, monitor, and assess golf course promotions and programs for opportunities to improve or expand sales.
• Create and implement strategies to capture latent golfers.
• Work closely with the Golf Course Superintendent to ensure ideal playing conditions.

Assist with management of personnel:

• Plan, direct, and control the work of employees in the operation of golf facilities, grounds, and equipment.
• Determine workload, assign priorities, schedule employees, and allocate resources.
• Maintain attendance records and authorize payment of wages.
• Develop and implement training programs for employees.
• Analyze and resolve employee work problems through application and interpretation of Personnel Policies.
• Develop performance standards and indicators and evaluate employee performance against those standards.
• Ensure adherence to fair and equitable hiring practices.
• Interview and hire applicants for part-time employment and volunteer opportunities.    
• Promote high levels of work performance and employee morale.

Assist with management of facility operations:

• Assist the Park Manager in all facets of the daily golf course operations.
• Assist the Park Manager, when necessary, with non-golf facility operations
• Monitor operations to ensure customer satisfaction.
• Inspect facilities for adherence to NOVA Parks standards.
• Closely monitor budgeted vs. actual revenues and expenses.  
• Ensure compliance to federal, state, and local regulatory standards including safety and health issues.
• Ensure security of facilities and assets.
• Assume temporary management responsibilities for other facilities within the park as needed.

Assist with management of facility and routine grounds maintenance:

• Inspect facilities, equipment, and grounds for hazards and for adherence to NOVA Parks standards.
• Develop and implement preventive maintenance program.
• Identify maintenance problems and hazards, implement corrective action, or refer to Central Maintenance.
• Operate various maintenance equipment as needed and perform related work including manual labor.
  

Assist with development and management of budget:

• Recommend operations, maintenance, and development items for budget; implement operating budget.
• Interpret and apply NOVA Parks policies and procedures to meet personnel, budget, property management, and general service needs of the park.
• Monitor operating budget, resale inventories, and revenue projections to ensure sound fiscal management.
• Authorize procurement of required items and/or services.

Assist with establishment and maintenance of positive public relations program:

• Develop and foster a positive public image for the golf course and NOVA Parks.
• Provide exceptional customer service using the established NOVA Parks Service Standards.
• Provide information to the public and special interest groups through presentations and other means using accurate, courteous, and diplomatic communications.
• Maintain effective relationships with groups such as vendors, local law enforcement, and special user groups.
• Encourage visitor comments; investigate and respond to complaints.

Assist with performance of administrative duties:

• Develop short- and long-term goals and recommend operating objectives, strategies, a