Staff Cyber Incident Responder

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

To combat cybersecurity threats, CVS has established a robust Security Operations Center (SOC) and a professional Cyber Security Incident Response Team (CSIRT) that utilize advanced SIEM security appliances, and technologies to monitor the environment for compromise and response accordingly. The CVS CSIRT works to effectively manage incidents according to NIST 800-61 standards recommendations.

CVS CSIRT is responsible for assessing, managing, monitoring, and correlating a wide range of data, and producing actionable information to be used by the business to enable decisions and define actions relating in keeping CVS assets, Intellectual Property, business information, and customer and employee PII and PHI secure.

CVS CSIRT leads advanced threat incident management and response across the enterprise. The CVS CSIRT communicates and works with:

• Executive Leadership and Senior Management.

• System and Network Administrators.

• Application owners and developers.

• CVS Business Units.

• Subject matter and technical experts.

• CVS loss prevention.

• Security officers.

• Human resources.

• Privacy Office.

• Office of General Counsel.

CVS CSIRT is seeking an experienced security professional with a passion for leading incidents throughout the entirety of the Incident Response lifecycle. The role requires leading and managing resources to contain, remediate, eradicate, and recover from Cybersecurity incidents. The role also requires a deep understanding of security technologies and problem-solving capabilities. Additional responsibilities and requirements associated within this role include bigger picture thinking, leading with empathy and kindness, joining forces with cross-functional collaboration, and having a mindset geared toward improving operations, efficiencies, and ultimately reducing our mean time to resolve cybersecurity incidents. 

Responsibilities:

·        Cybersecurity incident response leadership

·        Lead Major Cybersecurity Incident Bridges

·        Preparation of incident status and reports.

·        Interface with Senior Management, CVS Business Units, CVS IT leads, third parties supporting CVS IT Operations, CVS Security Operations, and law enforcement.

·        Subject Matter Expert of Standard Operating Procedures

·        Maintenance and continuous improvement of Cybersecurity Incident Response Plans and Standard Operating Procedures

·        Conduct Lessons Learned discussions.

·        Document and report all engagements with the utmost detail and accuracy to drive identification of incident trends, key metrics, and efficacy of response efforts through regular reporting and analysis.

·        Participate in a 27/7 Revolving On-Call Rotation

Required Qualifications

·        5+ years relevant work experience in information security roles ideally within the health services or financial industries.

·        3+ years of Cybersecurity incident response

·        3+ years of experience with one or more of the following Firewalls, Proxy, Malware sandboxing and reverse engineering, EDR, AV, DLP, EuBA, or Cloud Incident Response

Preferred Qualifications

·        IT crisis management experience.

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