Security Systems Technician II

At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. These character qualities are our tradition, and we bring them to life each day.

Your career is important to you, which makes it important to us. At INTRUST you’ll find a welcoming, encouraging atmosphere where your talents can thrive. You will be supported in your career, you can lead no matter what your title, and you can see a path for future growth. If you’d like to find a place of work where you’re appreciated, can find balance, and have a sense of belonging, then we encourage you to apply for this role.

A modern benefits approach:  To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being.

• Competitive pay
• Generous time off
  • Employees receive three weeks of paid vacation plus 11 paid holidays each year.
  • Paid time off to volunteer in the community.
  • Paid employee and family sick leave.
  • Paid parental leave.
• 401(k) plan with 6% employer match and 100% immediately vested.
  • 3% non-elective company contribution; non-elective contribution vested after 3 years of service.
• Career growth and development resources
• Tuition reimbursement for full-time and part-time employees enrolled in any degree program.
• Banking benefits
• Medical, dental, and vision insurance

Benefits eligibility is dependent upon hire date and employment status. Ask for our benefits guide for full details.

Job Summary: Maintain security systems to protect bank assets and provide a safe environment for employees and customers.  Responsible for ensuring the successful implementation of initiatives and projects to support the department and organization.  Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST’s Character Qualities.

Essential Functions: 

• All expectations described in the job description’s essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation. 

• Design, install, troubleshoot, repair and perform preventive maintenance on integrated technical security systems, including alarms, access control, and video equipment. 

• Serves as technical liaison with vendors to ensure the effective operation and maintenance of the equipment.

• Responsible for administrative duties related to technical systems, as well as security software and hardware applications.

• Security Department project planning coordination. Evaluates security equipment and systems for new sites, remodels and future needs. Negotiates purchase and maintenance contracts related to security equipment. Submits project worksheets for management review.  Builds and develops business relationships vital to success of the project. Responsible for coordinating vendor assignments to complete the project within prescribed resource limits.  

• Responds to requests for service on all security system equipment, including requests and questions outside normal business hours. Monitors and collects data on system performance.  Analyzes, detects, identifies and corrects technical problems and deficiencies. Uses critical thinking, independent discretion and judgment when resolving issues.

• Ensures all technical departmental procedures and training requirements are current.

• Practices effective communication of technical issues on security system equipment operation and functionality to user client community and user acceptance testing.

• On call 24 hours a day for responding to all security related technical issues.

• Maintains security system equipment inventory.

• Remain proficient in job duties of Security Specialist to assist with shift coverage as needed.

• May perform other duties to support the department’s mission and INTRUST Bank’s values.

Education and Experience: High school or equivalent required. Bachelor’s Degree preferred. 5 to 7 years of technical school training or related experience as an alarm, access control or camera system installer required. Experience with IT integration and security operations.    

Required Skills and Knowledge: Ability to analyze information and develop/implement solutions. Must be able to con