Incoming Quality Control (IQC) Specialist

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

The Incoming Quality Control (QC) Specialist plays a key role in ensuring the quality, compliance, and safety of all raw materials, components, and packaging materials used in the compounding of sterile and non-sterile products in a 503A pharmacy. This position is responsible for reviewing, verifying, and approving materials and supplier documentation to ensure adherence to USP <795>, USP <797>, USP <800>, other applicable regulatory guidance documents, and internal Standard Operating Procedures (SOPs).

You Will:

Key Responsibilities

• Material Verification & Release

  • Review Certificates of Analysis (CoA), Certificates of Conformance (CoC), and other supplier-provided documentation for accuracy and compliance.

  • Verify material identity, labeling, and integrity of incoming raw materials, excipients, containers, closures, and packaging supplies.

  • Ensure proper quarantine, sampling, and disposition of materials prior to release for use in the pharmacy.

• Supplier & Compliance Oversight

  • Support vendor qualification and ongoing supplier monitoring activities.

  • Escalate and document discrepancies, deviations, or nonconformances with incoming materials.

  • Assist in supplier audits, as needed.

• Quality Documentation & Recordkeeping

  • Review and maintain accurate, complete, and compliant records of material inspection, disposition, and traceability.

  • Ensure all material release activities comply with USP <795>, USP <797>, USP <800>, and other regulatory guidance documents as applicable.

  • Participate in investigations, CAPA (Corrective and Preventive Actions), and change control processes related to incoming materials.

• Collaboration & Continuous Improvement

  • Partner with Quality Control (QC), Warehouse, and Production teams to ensure efficient and compliant material flow.

  • Support training efforts related to incoming material inspection and handling procedures.

  • Contribute to process improvements to enhance material control and quality assurance practices.

You Have:

• Bachelor’s degree in Pharmaceutical Sciences, Chemistry, Biology, or related field (or equivalent relevant experience).

• 1–3 years of experience in Quality Assurance, Quality Control, or Regulatory Compliance within the pharmaceutical, biotechnology, or compounding pharmacy industry.

• Knowledge of USP<795>, USP <797>, USP <800>, aseptic compounding practices and cGMP.

• Strong attention to detail, organizational, and documentation skills.

• Proficient in Google and Microsoft Office, and experience with quality management systems (QMS) preferred.

Core Competencies

• Quality and compliance focus with strong decision-making skills.

• Excellent communication and cross-functional collaboration abilities.

• Ability to manage multiple priorities in a regulated, fast-paced environment.

• Problem-solving mindset with commitment to continuous improvement.

Working Conditions

• Primarily office and controlled warehouse/cleanroom environments.

• May require gowning to enter into environmentally controlled spaces.

• May require standing, walking, and lifting up to [25 lbs]