AOG (Aircraft on Ground) Engineer

Company

Horizon Air

The Team

Our M&E team has earned the FAA’s prestigious Diamond Award for almost 20 consecutive years -- the only major carrier to receive the award for as many years, and the most of any airline. From our parts warehouse to the maintenance hangar, our Ready, SAFE, Go; mindset prioritizes safety in all that we do -- for our guests and coworkers. If you share our values to safety and excellence, we want to hear from you. 

Role Summary

Responsible for providing customer-focused engineering services to the various M&E departments with a positive attitude. The work scope of position will include systems, structures, avionics and interiors engineering operational support. Highly independent work with irregular shift timing and duration.

Key Duties

• Responsible for engineering support on various aircraft structures, systems, interiors, and avionics.
• Develop and substantiate repairs and dispositions for discrepancies on transport category aircraft.
• Prepare and issue Engineering Authorizations (EA) and Technical Orders (TO) for accomplishment by the applicable maintenance departments, ensuring compliance with all regulatory and company requirements.
• Provide technical expertise to Maintenance Control and Technicians on AOG or problematic aircraft. Liaise with Planning, Materials and Maintenance departments to assist with aircraft return to service.
• Provide engineering support to vendors performing heavy checks on company aircraft.
• Prepare and publish manual supplements for typical repairs.
• Recommend engineering improvements to Fleet Engineering for incorporation into the maintenance program, drawing on operational experience.
• Troubleshoot chronic aircraft defects, review recent aircraft defects and resulting operational interruptions daily, issuing follow-up recommendations as needed.Monitor aircraft health through strategic use of the Embraer Ahead application.
• Represent the Company at industry activities and steering committees, promoting the goals of the Engineering organization (Advanced level – Senior AOG Engineering).
• Mentor less experienced Engineers (Advanced level – Senior AOG Engineering).

Job-Specific Experience, Education & Skills

Required

 

Entry level - Associate AOG Engineer

• Bachelor’s degree with a focus in aerospace, mechanical, electrical engineering or 2 years of aerospace or related engineering experience or 4 years aircraft maintenance training/experience in lieu of this degree.
• Ability to learn airline safety and operating standards, Federal Aviation Administration (FAA) regulations, Horizon Air M&E policies/procedures and other Horizon Air operating policies/practices and demonstrate a commitment to safety and compliance.
• Ability to learn project and change management systems.
• Problem solving, planning, and analytical skills. Self-starter who takes initiative in finding solutions to difficult and unique problems/opportunities.
• Team player with good internal customer service skills.
• Effective communication (e.g., verbal, written, and listening), presentation, and interpersonal skills, with the ability to produce clear and concise documentation.
• Detail-oriented and highly organized, with the ability to execute on multiple priorities and deadlines in a fast-paced environment where flexibility is key.
• Show decision-making confidence by working independently with limited guidance in a fast-paced environment.
• Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, Outlook, and Teams).
• Valid passport and ability to travel as needed for work related activities.
• Ability and willingness to work a flexible schedule based on business needs including extended shifts, irregular start times and possibly night/swing shift coverage.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Intermediate level – AOG Engineer

• 2 years of aerospace engineering or related engineering experience or 4 years of aircraft maintenance experience required.
• Bachelor’s degree with a focus in aerospace, mechanical, electrical engineering or an additional 2 years of engineering or aircraft maintenance training/experience in lieu of this degree.
• Knowledge and experience with airline safety and operating standards, Federal Aviation Administration (FAA) regulations, Horizon Air M&E policies/procedures and other Horizon Air operating policies/practices that would reflect commitment to safety and compliance.
• Ability to learn project and change management systems.
• Strong problem solving, planning, and analytical skills. Self-s