Software Development Engineer

The Opportunity

Adobe Journey Optimizer (AJO) powers personalized, real-time customer experiences at massive scale. Our team builds high-performance, scalable services and tools that help global brands connect with millions of users across every touchpoint.

We are seeking a Senior Software Engineer – AI Solutions who is passionate about applying AI to solve complex engineering and customer challenges. In this role, you will design and build microservices and AI-powered capabilities that enhance product quality, streamline operations, and deliver exceptional customer experiences — all while helping developers focus on what they do best: creating.

What will you do

• Design, build, test, and deploy microservices and backend systems that power intelligent, customer-centric features at scale.

• Develop and integrate AI/LLM agents and tools that improve product quality, enhance operational efficiency, and proactively resolve issues — driving better customer experiences and increasing developer productivity.

• Architect scalable, high-throughput, low-latency services that operate reliably in distributed environments.

• Collaborate with technical leads, customer care, and product teams to deliver solutions that solve real customer challenges and align with business priorities.

• Implement monitoring, alerting, and anomaly detection to ensure the highest production quality and system reliability.

• Prototype ideas, explore GenAI frameworks (e.g., OpenAI, LangChain, HuggingFace), and find opportunities to apply them meaningfully across our platform.

• Contribute to code reviews, testing, documentation, and CI/CD pipelines to uphold engineering excellence.
   

What you need to succeed

• BS/MS in Computer Science or related field, with 4+ years of experience building backend services, distributed systems, and microservice architectures.

• Strong experience with Java/Scala, RESTful APIs, NoSQL datastores, and streaming technologies like Kafka.

• Exposure to AI/LLM concepts or practical experience integrating AI into production systems (a strong plus).

• Familiarity with GenAI frameworks/APIs or eagerness to learn and apply them.

• Solid understanding of modern engineering practices: microservices, CI/CD, Kubernetes, observability.

• Proven ability to write efficient, robust, high-quality code and solve complex systems.

• Excellent communication, collaboration, and a growth mindset — with a passion for building impactful, customer-focused solutions.
   

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our