Description

The Agency Service team is a team of 5-6 senior colleagues and is responsible for ongoing loan servicing responsibilities for Huntington Bank’s portfolio of agented syndication loans as well as bilateral loans across multiple lines of business within the bank. This position will lead the team in delivering high quality service to all internal and external business partners as well as clients while managing the service delivery framework and associated risks within the supported portfolios for a large, complex banking organization. This managerial position will be responsible for recruiting, training and conducting performance reviews for direct reports.

Primary responsibilities include but are not limited to:

• Serve as subject matter expert in complex lending end to end, including syndicated lending, foreign currency, Term Loan B, Mortgage Warehousing, loan trading and servicing for large corporate clients.
• Recruit, develop, and retain optimum talent to meet strategic initiatives and department goals. Perform salary administration, promotions, transfers, succession planning, training, coaching and terminations within established policies and guidelines.
• Analyze and resolve complex issues efficiently and effectively in accordance with Bank and industry standards.
• Provide support and oversight for servicing requests, transactions, activities, etc. within relevant service level agreements and in accordance with established policies and procedures.
• Minimize number and impact of operational incidents and near misses. Proactively manage team’s KRI’s/KPI’s and provide timely resolution and escalation to the management and risk partners when near misses/operational incidents do occur.  Ensure lessons learned are shared with the larger Agency Services Team via staff meetings to ensure transparency & mitigate reoccurrence.
• Apply product and system expertise and think creatively to address nuanced, non-routine problems.
• Stay abreast of market updates, trends, and market initiatives impacting the syndicated loans business and cascade to staff via team meetings. When applicable, take part in working groups and conferences representing department and staff.
• Identify, own, and deliver process and organizational improvements to tangibly improve processing capacity and risk mitigation within the Agency Services Team.

This is a hybrid role. You must be located near a Huntington Corporate office.

Basic Qualifications:

• Bachelor’s degree with 5 years Commercial Lending experience or high school diploma with 9 years of Commercial Lending experience
• 3 or more years of Commercial Loan Syndications experience
• 3 or more years of leadership experience

Preferred Qualifications:

• Knowledge of Loan B
• Knowledge of loan trading
• Experience with Agency Service Manager
• Syndication operations
• Excellent interpersonal, communication, organizational, customer service, and problem-solving skills.
• Extensive knowledge of complex lending systems such as: AFSVision, ACBS, SyndTrak, ClearPar
• Able to multi-task and prioritize in a fast-paced, deadline-driven environment.
• Able to navigate and interpret complex legal loan documentation.

#LI-Hybrid

#LI-PB1

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range:

$102,000.00 - $208,000.00 USD Annual

The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experien