Customer Quality/ Supplier Quality Manager

About GlobalFoundries:

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Summary of Role:
This position has responsibility for GLOBALFOUNDRIES' Fab 9 Customer Quality & Supplier Quality teams and business processes, reporting to the Fab 9 Site Quality Leader. The role includes close collaboration with internal and external stakeholders to meet our Quality requirements.

Essential Responsibilities: 

• Responsible for meeting Quality KPIs and driving continual improvement with stakeholders. 

• Work with cross-functional teams to identify risks, analyze root causes, and implement corrective actions to prevent issues from recurring. 

• Drive Quality initiatives that will enhance overall product quality and customer satisfaction. 

• Provide leadership to the CQE team to meet tactical and strategic business objectives, as well as to close all Quality issues raised by clients in a timely manner, while contributing to similar in-fab issue resolution. 

• Effectively communicate status of Quality-related tasks, projects and metrics to upper management, customers, and internal teams

• Manage team to effectively drive improvements with suppliers to overcome issues/incidents as quickly as possible 

• Execute and support new supplier and commodity qualifications/strategies for new processes or cost reduction in collaboration with Global supplier management Organization.  

• Provide necessary input to our supplier management/procurement team regarding issues with potential suppliers, including formal risk assessments to aid in strategic decisions.      

• Mentor and coach engineers, technicians, and managers to achieve Fab and corporate quality goals including driving specific employee development plans 

Other Responsibilities: 

Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs 
  

Required Qualifications  

• Bachelor's degree in electrical engineering, Materials Science, Chemical Engineering, or Related Discipline.  

• Minimum of 8-10 years of experience in quality, module engineering, integration or yield engineering 

• 3-5 years of management experience 

• Demonstrated excellent analytical skills 

• Strong structured problem solving/ 8D skills 

• Ability to manage multiple tasks simultaneously and react to shifting priorities 

• This position requires strong written and verbal communication skills.
   

Preferred Qualifications  

• Master’s degree in Engineering or Science or a relevant technical discipline 

• >5 years management experience 

• Experience in various fab manufacturing roles, including engineering, integration, and characterization.