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The Senior Associate Insights supports the design, execution, and analysis of market research initiatives to inform business strategies and drive organizational growth. This position collaborates across teams to deliver high-quality, actionable insights on market trends, consumer behavior, and competitive intelligence.

Key Responsibilities

• Develop and implement qualitative and quantitative research projects, including survey design, data collection, and analysis.

• Collaborate with cross-functional teams to align research efforts with organizational objectives.

• Create presentations and reports for internal stakeholders, summarizing key insights and recommendations with an emphasis on the implications and next steps.

• Present engaging, storytelling-driven presentations that translate insights into strategic business recommendations with senior or at times executive audiences.

• Ensure adherence to legal and ethical standards in all research activities, including data privacy and professional codes of conduct.

• Manage relationships with external research vendors and support project coordination to ensure timely delivery of research outputs.

• Maintain up-to-date knowledge of market research best practices and industry trends.

• Lead and or support operational projects or items on behalf of the team

Use your skills to make an impact
 

Required Qualifications

• Bachelor’s degree in Market Research, Business, Statistics, Psychology, or related field.

• 3+ years of experience in market research or related analytical roles.

• 3+ years of experience with quantitative and qualitative research methodologies, statistical analysis, and reporting tools.

• 3+ years of experience managing complex projects across various stakeholders with a strong attention to detail

• 3+ years of experience distilling complex data into succinct insights for different business stakeholders

• Ability to travel 20-25% of time as needed for research or in person strategy

Preferred Qualifications

• Experience in senior healthcare and/or Medicaid

• Formal qualitative (1:1 interviews, focus groups) moderation experience

• Experience designing, programming, fielding, analyzing, and reporting on quantitative surveys using popular online survey platforms.

• Experience with data visualization platforms.

Work at Home Information

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Virtual Pre-Screen

• As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

• If you are selected to move forward in the process, you will receive a text message inviting you to participate in a HireVue prescreen.  In this prescreen, you will receive a set of questions via text and given the opportunity to respond to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process.

• Alert:  Humana values personal identity protection.  Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file.  When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

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