Solutions Group Program Manager - FAST Process

Toshiba Global Commerce Solutions (TGCS) seeks a Sr. Program Manager for Solution Group Programs. The Sr. Program Manager for SG Programs will principally take day to day ownership of the FAST process that governs Toshiba’s product and solution lifecycle from idea through concept, proof of concept, commercialization, launch and ultimately end of life. They will be lead the execution of the process with our portfolio teams, collaborating across Toshiba’s functions to ensure alignment as product and solutions come through the process to market. They will spearhead continuous improvement of the FAST process and other initiatives across the Solution Group aimed to improve our speed to market and effectiveness.

REQUIREMENTS:

• Bachelor’s degree with 12+ years functional experience or equivalent  retail experience
• 7+ years of Program Management Experience in a technology company 
• Experience in process development and project management principles leading to improved outcomes 
• Strong business acumen and organization leadership skills; assertive and diplomatic; self-directing; able to manage up and down the organization with influence; willing to hold others accountable 
• Strong project management experience and skills, ability to prioritize activities and work on multiple activities / priorities at once.
• Deep Technical Understanding/Ability  

Special Skills: SMARTSHEET, Jira, Confluence

RESPONSIBILITIES:

• Manage FAST stage gate process for new product/solution introduction, including standard operating procedures and continuous improvement activities.
• Collaborate across the organization to ensure alignment for the FAST process.
• Ensure solution investments are aligned to company strategic and financial objectives.
• Engage with program managers to ensure consistency of execution and harvest best practices, onboard key resources across the business to the FAST process.
• Ensure Voice of Customer gets incorporated throughout process.
• Manage requirements and engagement for process tooling (Solution Hub Smartsheet) to support FAST.

COMPLEXITY:

The role is highly complex, requiring detailed understanding of the FAST process operating procedures, process tooling and other applications used by the TGCS portfolio team.

This is a key role to ensure the execution and alignment of our product/solution portfolio lifecycle processes (FAST) that drive revenue for TGCS. This is critical to portfolio execution.

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Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, E