We anticipate the application window for this opening will close on - 16 Jun 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Regional Manager supports the Therapy Development team of TDMs and FCEs in driving procedural success in TMVR and TTVR cases. The Manager directs the daily operations of the team and coordinates with a cross functional team including Research and Development, Clinical, Quality, and others to ensure therapy adoption by customers, safe patient outcomes, meaningful device iteration feedback, best in class customer education, and, ultimately, successful commercialization of the TMVR and TTVR devices.

POSITION RESPONSIBILITIES

The following responsibilities are to be performed as appropriate to ensure safe adoption and optimal patient outcomes.

• Manage and direct the daily operations of the Therapy Development team for clinical trial case support, executing on the strategies outlined by the Director, Therapy Development TMVR/TTVR.
• Recruit, develop, retain and manage staff of Field Clinical Specialists accountable for delivering technical support to ensure safe adoption and procedural outcomes. 
• Monitor, guide, and coach remote direct reports to achieve enrollment targets, improve skills and productivity, and build sustainable customer relationships. 
• Develop, implement, and manage business strategies to meet and exceed financial objectives.
• Develop global staffing matrix to ensure adequate case support needs are met.
• Partner with global cross-functional leaders to ensure adequate ancillary case support availability, delivery of industry leading physician training in accordance with local regulations and CIP, support of on-site training/in-servicing for local hospital physicians, nurses, techs and staff.
• Assist in AOP management, forecast creation, achieve revenue and expense goals. 
• Support Therapy Development team in coordination and delivery of local training programs.
• Partner with Clinical, Quality, and the field team to ensure customer and device complaints are reported and resolved in a timely manner. 
• Collaborate with the Sr Global Training Program Managers to ensure FCS’ follow procedural best practices, are current on all imaging modalities (echo, CT, angiography), receive training on current and future device iterations, and stay up to date on relevant published data for both Medtronic and its competitors. 
• Perform annual field evaluations and provide constructive feedback to improve individual performance. 
• Manage corporate resources, including demo product, simulators, and imaging equipment, direct allocation of resources and team members globally. 
• Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.
• Participate in customer/society education meetings and conventions.
• Maintain high standards of personal presentation and promote a professional personal and company image.
• Help drive and maintain quality initiatives and global best practice initiatives.
• All other duties as assigned.

Required Basic Qualifications:

• Bachelor's degree with a minimum of 5 years of relevant experience
• OR
• Advanced degree with a minimum of 3 years of relevant experience

Preferred Qualifications:

• 5+ years case support experience

• 10+ years medical device industry, clinical or sales experience in an industry setting; supporting interventional cardiology, vascular or surgical products

• 5+ years’ experience in Clinical Research, hospital, engineering or medical devices (3+ years’ experience with Master’s degree or 1+ years with PhD)

• 2+ years people leadership experience

• 2+ years’ experience in the management of clinical devices

• 5+ years’ experience in a cath lab, operating room, biomedical engineering, hospital/clinic or medical sales

• Excellent influencing and consulting skill

• Ability to deal with difficult situations and resolve conflict

• Ability to manage in remote self-structured environment

• Experience with teaching/training medical personnel

• Ability to make timely and sound decisions under pressure

• Thorough working knowledge of medical terminology, medical procedures and the medical device industry

• Experience developing and manag