Growth Account Manager – Healthcare Business

This is a Hybrid role located in SLC, UT

Position Summary: Are you ready to catapult your career to new heights? Join AAPC as a Growth Account Manager in the Healthcare vertical, where you'll be the driving force behind maintaining and expanding relationships with our mid-market and enterprise healthcare accounts. We're looking for a trailblazer with a proven track record in account management, eager to generate growth, exceed revenue targets, and deliver exceptional customer satisfaction.

Key Responsibilities:

• Strategic Account Planning: Develop and execute dynamic account plans to exceed sales targets. Regularly update leadership on key metrics and account health.
• Client Engagement: Maintain consistent, meaningful client contact through quarterly communications and business reviews.
• Renewal Management: Proactively manage renewals by contacting clients 60 days before contract expiration and tracking statuses in the CRM.
• Sales Funnel Activity: Ensure no deal remains stagnant for more than 14 days by scheduling and logging next steps in the CRM.
• Increase Account Penetration: Drive a 10% yearly increase in client engagement and product adoption. Monitor progress with CRM and PowerBI reports.
• Identify New Opportunities: Discover at least two new business opportunities per month within managed accounts.
• Sales and Retention: Achieve a Net Retention Rate (NRR) of at least 105% through new product sales and account expansions.
• CRM Management: Maintain 100% accuracy in CRM entries for client interactions, transactions, and forecasting.
• Contract Negotiation: Negotiate and close contracts to maximize profits, using AAPC pricing models and tracking tools.
• Market Analysis: Stay informed on industry trends, market conditions, and competitive activities, using analytics tools to guide strategic decisions.

• Experience: At least 5 years in B2B sales, with healthcare sales experience highly preferred.
• Background: Proven success as a Sales Account Manager, Relationship Manager, or Client Success Manager.
• Communication Skills: Exceptional verbal and written communication skills, with a talent for presenting and influencing at all organizational levels.
• Technical Skills: Proficient in CRM software and MS Office, with strong capabilities in data handling and presentations.
• Customer and Results Orientation: Skilled at balancing customer needs with business objectives to achieve outstanding results.
• Problem-Solving: Quick thinker with effective analytical skills and problem resolution abilities.
• Adaptability: Thrive in a dynamic sales environment, adapting strategies and tactics to stay ahead.

Why Join AAPC? Join a forward-thinking team that's transforming the healthcare industry! At AAPC, you'll have the chance to make a significant impact, drive growth, and advance your career. If you're ready for an exhilarating challenge, apply now and let's shape the future of healthcare together!

Who we are:

AAPC (www.aapc.com) is the nation’s largest and fastest-growing training, certification, and solutions association in healthcare, supporting more than 200,000 members. 

Attributes:

DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed.  Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability.  

HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self.