Medical Claims (Billing) Team Leader
GT IndependenceAbout the role
GT Independence is a family-founded, leading national Financial Management Services (FMS) provider that supports individuals participating in self-direction programs, helping them manage their long-term care and support services at home and in community-based settings. Dedicated to promoting personal choice, independence, and quality of life, GT Independence delivers reliable, person-centered financial and administrative services that empower individuals to direct their own care. With a growing national presence, the organization continues to expand its impact through innovation, service excellence, and a strong commitment to the people and communities it serves.
The Claims Team Leader is responsible for the supervision, training and development of a team of claims specialists. The Claims Team Leader manages the submission of claims data, payments and works with team members and agencies to resolve outstanding claim issues.
Responsibilities
- Be the point person for questions from your team members. Coordinate answers with agencies and/or internal departments including Operations.
- Sign off/approve credit memos and employee receivables.
- Assist with administrative accounting procedures per Controller/CFO.
- Audit team performance, monitor team metrics and manage claims process.
- Train new employees and existing employees in department procedures and agency requirements.
- Assist in developing claims procedures for all new agencies prior to transitioning to Claims Specialist.
- Prepare A/R reports for your team’s agencies to monitor unpaid claims. Work with team members and agencies to collect outstanding payments.
- Communicate with Claims Manager including but not limited to: training issues, agency challenges, unbilled items and A/R issues.
Qualifications
- 2 years of experience relevant to the work performed
- High School Diploma or GED required; Associate degree preferred
- Strong ability to lead and mentor multiple team members
As an organization focused on helping both the people we serve and our employees succeed, we foster a culture where individuals can grow, thrive, and make a meaningful difference every day.
Join us in our mission: "To help people live a life of their choosing regardless of age or ability."
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