Refugee School Impact Supervisor - 2024494

ORGANIZATION SUMMARY:World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.  In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
World Relief is seeking talented, ambitious and collaborative people to come alongside our mission as we partner with churches and the local community to serve as the Refugee School Impact (RSI) Supervisor.   This position ensures quality program and service delivery, and compliance with agency, community, and funder standards; this includes staff and intern supervision, grant management, direct program implementation, interdepartmental collaboration, volunteer integration, and coordination of services to newly arrived refugees and immigrants.  This role is responsible for monitoring and assessing eligibility for refugees, asylees, and others eligible clients for Refugee School Impact Programming. This position requires strong leadership skills and a detail-oriented person.   

Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This role is responsible for supervising others and includes responsibilities consistent with supervising employees including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief.

Staff Supervision: 
• Hire, train, supervise, coach, and evaluate RSI staff.
• Lead RSI Program staff in setting appropriate and achievable individual and team goals and objectives.
• Provide personal and professional development opportunities and support to program staff to ensure staff can utilize individual strengths;  Facilitate one-on-one meetings with RSI staff.
• Facilitate RSI team meetings to ensure collaborative and quality, team-based service provision.
• Assists staff with troubleshoot challenges including assistance with classes
• Provide ongoing feedback to staff and conduct mid-year and annual performance appraisals

Program and Grant Management and Budget Oversight: 
• Oversees the implementation and management of the RSI programs and ensure all program requirements and WR policies and procedures are met.
• Ensures compliance with all policies and procedures of WR and USCCB in implementing the RSI Program.
• Ensures all RSI services are provided in a timely manner and properly documented.
• Manages RSI workload and prioritizes tasks.
• Participates in budget planning, track the program expenses and suggests the needed adjustments in a timely manner.
• Participates in all program meetings including the monthly partner calls, staff development activities, and other duties as assigned. 
• Collaborates with the Program Manager of Education to provide support in all areas of the RSI program as required.

Program Evaluation and Reporting: 
• Conducts periodic case files and electronic data reviews to ensure grant compliance and appropriate and timely service delivery.
• Coordinates the internal and external monitoring and audits efforts.
• Ensures program goals are met and manages quality control for both service provision and grants compliance.
• Complete and submit reports and metrics to grantors and WR leadership on a monthly, quarterly, semi-annual, and/or annual b