Director Massachusetts LTSS

This position will be responsible for providing program oversight for clinical LTSS Medicaid and other assessments being completed. This includes leadership, strategic planning, guidance, and management for assigned programs including development, implementation, monitoring, and primary point of contact for client relationship management, including in-person client meetings.

This position is contingent upon award of Massachusetts LTSS contract.

Essential Functions

• Plans, develops, executes, and directs programs. Exercises independent judgment and discretion with regard to development and execution. Ensures timely and accurate completion resulting in client satisfaction, according to company and legal and compliance standards and within contract budget. Serves as liaison between client and Telligen, providing quick resolution to issues that arise. Assists in developing and training on contract, project, and staff performance metrics. Ensures data are maintained accurately and in a confidential environment. Performs project and contract reviews.
• Manages client expectations with regard to program and activities. Partners with health care providers, professional organizations, stakeholders, vendors, and other parties as needed based on assigned contracts. Stays abreast of healthcare trends and national guidelines/standards of care.
• Selects, develops, and manages employees to achieve individual, team, and organizational success. Ensures employee accountability through routine observation, performance measurement, and performance feedback. Fulfills the Telligen Management Philosophy that "Managers coach, engage, and support our people to achieve results".
• Prepares cost estimates and budgets for assigned projects or contracts. Ensures performance is conducted in a cost-effective manner by managing and monitoring financials.
• Represents the Company, business unit, or contractor at meetings with external parties. Makes presentations ensuring a professional and knowledgeable image is projected. Researches potential business opportunities and provides subject matter expertise in proposal development.
• Performs miscellaneous duties as assigned.

Requirements

• Four-year degree in one of the following disciplines healthcare, management, nursing or public health and/or equivalent experience in health or human services; minimum of 5 years experience in a healthcare environment; minimum of 7 years managing a professional staff; demonstrated experience working with client deadlines.
• Experience with data analysis and performance metrics.
• Experience with Medicare, Medicaid or commercial payers preferred.
• 15% local and overnight travel 

COMMITMENT TO SAFETYAs part of our commitment to health and safety, some roles may require additional health protocols (i.e. personal protective equipment or vaccination) Who We Are: Telligen is one of the most respected population health management organizations in the country.  We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise. Health has changed a lot through our 50-year history, but what has remained constant is that we care deeply about who we serve and what we do. Our success is built on our ability to adapt, respond to client needs, and offer innovative solutions. Our business is our people and we’re looking for talented individuals who not only believe in our mission but who are ready to take ownership and make a difference in the lives of people, in the world of health. Learn more about who we are and what we do at www.telligen.com/about-us Are you Ready? We’re on a mission to transform lives and economies by improving health and getting there means following through on our values of Ownership, Community, Ingenuity & Integrity.  Ownership: As a 100% employee-owned company, our employee-owners drive our business, our solutions, and share in our success. When employee-owners grow and thrive, we all win.Community: Putting others first and being a good corporate partner wherever we work, and play makes us who we are. We Show Up. For our clients, for our communities, and for each other.Ingenuity: We’re a team of passionate professionals driven by hard work and big ideas. We understand that high-value breakthroughs come from taking calculated risks. If it will benefit our clients and advance our mission, we’re all ears. We celebrate free-thinking and challenge the status quo, so brainstorm away! Integrity: Smiling faces (virtual or in-person) are the norm around here. We enjoy a friendly work environment where everyone is dedicated to mutual trust, respect, and excellence.  Thank you for your interest in Telligen!Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed.