Director Executive & Clinical Communications

About Tufts Medicine

Tufts Medicine is an innovative, mission-driven health system that unites the best of academic and community medicine to deliver exceptional, connected, and accessible care. Our system includes Tufts Medical Center, the principal teaching hospital of Tufts University and Tufts University School of Medicine, as well as Lowell General Hospital, Lowell General Hospital – Saints Campus, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Tufts Medicine Behavioral Health Hospital (opening Fall 2025), Tufts Medicine Care at Home, Tufts Medicine Integrated Network, and a network of 2,300 physicians across Massachusetts and southern New Hampshire. We treat the most complex conditions, keep our communities healthy, and bring research breakthroughs to life.

About the Role

Tufts Medicine is seeking a dynamic and strategic Director of Executive and Clinical Communications to elevate the voice of our executive leadership and clinical teams across internal and external platforms. This role is responsible for developing and executing a bold, results-driven executive and clinical communications strategy that aligns with the organization’s mission and vision while enhancing Tufts Medicine’s reputation as a leader in academic and community medicine.
 

This is a unique opportunity for an experienced communications leader to be at the forefront of evolving how we communicate in the healthcare space—whether through innovative storytelling, new media platforms, or strategic thought leadership initiatives that challenge the status quo. You will collaborate closely with senior leadership, clinical teams, and other key departments to ensure consistent, impactful messaging across all platforms.
 

The ideal candidate will have deep experience managing communications during high-pressure situations, including crisis and reputation management. The ability to respond quickly, thoughtfully, and strategically to unforeseen challenges will be critical in this role, as will a steady hand and a visionary mindset that can anticipate the communications needs of a complex and fast-paced healthcare environment.

The Director will partner closely with system executives, clinical leaders, researchers, and media to develop compelling narratives, thought leadership strategies, and engagement plans that position Tufts Medicine at the forefront of healthcare innovation and patient care. Success in this role requires a strategic mindset, exceptional storytelling ability, and a deep understanding of healthcare, academic medicine, and clinical communications.

Job Description

Minimum Qualifications:

1. Bachelor’s degree in Communications, Public Relations, Journalism or Marketing or other related field.

2. Eight (8) years of management experience in executive and clinical communications.

Preferred Qualifications:

1. Master’s degree in Communications, Public Relations, Journalism or Marketing or other related field.

2. Eight (8) of management experience in executive and clinical communications, preferably within a large, complex healthcare system, academic medical center, or research-driven organization.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned.

1. Develops and executes a comprehensive executive and clinical communications strategy that aligns with Tufts Medicine’s mission, vision, and strategic priorities.

2. Serves as a trusted advisor to senior executives, crafting high-impact speeches, presentations, thought leadership articles, and op-eds that reinforce Tufts Medicine’s industry leadership.

3. Leads executive visibility efforts, securing speaking engagements, interviews, and media placements that amplify the voices of Tufts Medicine’s leadership and clinical experts.

4. Develops internal communications strategies that enhance engagement, transparency, and alignment across clinical and administrative teams.

5. Cultivates relationships with influencers and key stakeholders to enhance the visibility of Tufts Medicine’s clinical and academic expertise regionally and nationally.

6. Oversees clinical storytelling initiatives, ensuring the impactful communication of research breakthroughs, patient care innovations, and healthcare advancements.

7. Partners with marketing, media relations, philanthropy, research, government affairs, and advocacy teams to integrate messaging and maximize the impact of communications efforts.

8. Supports crisis communications efforts, ensuring proactive planning and rapid response strategies to protect and strengthen Tufts Medicine’s reputation.

9. Utilizes data-d