QA Analyst - Playmakers

About GameChanger:

We believe in the life-changing impact youth sports have on and off the field because they encourage leadership, teamwork, responsibility, and confidence—important life lessons that have the power to propel our youth toward meaningful futures. We recognize that without coaches, parents, and volunteers, organized youth sports could not exist. By building the first and best place to experience the youth sports moments important to our community, we are helping families elevate the next generation through youth sports.

So if you love sports and their community-building potential, or building cool products is your sport, GameChanger is the team for you. We are a remote-first, dynamic tech company based in New York City, and we are solving some of the biggest challenges in youth sports today.

The Position: 

As a QA Analyst, you will play a crucial role in our cross-functional Product Team, ensuring that our iOS, Android and web applications meet our high standards for quality. Your primary responsibility will involve validating and verifying the functionality of app features across various platforms and devices while monitoring and reporting on key performance metrics. This is a full time position within GameChanger’s Engineering Department, and can be located either at our headquarters in NYC or remotely throughout the US.

What You’ll Do:

• Collaborate with Engineering, Design and Product Management teams to ensure mobile apps / web releases go smoothly

• Coordinate with other QA Analysts, QA Leads and Release Manager

• Contribute to planning sessions and provide testing effort estimates

• Develop and execute test plans and test cases for new features 

• Validate and verify functionality of features across various platforms and devices to ensure smooth user experience

• Monitor, collect and analyze key performance metrics related to app features

• Document issues using a bug-tracking system

• Manage and improve test/release processes within product team

• Execute, improve and expand our regression test coverage

• Triage bugs and identify risks 

• Triage CX tickets and perform investigation

• Communicate issues found, concerns, and feedback back to the team 

Who You Are:

• Experience using Google Analytics and Looker

• Experience testing on web, iOS/Android mobile native apps

• Knowledgeable about sports rules and statistics for popular sports in the US, such as baseball, softball, basketball, soccer 

• Precision in isolating issues and identifying steps to reproduce

• Excellent communication and presentation skills

• Positive energy and a friendly collaborative attitude

• Excellent technical understanding, as well as the ability to learn new software

• Sound judgment and problem-solving abilities

• Attention to detail and quality

• Ability to trade off getting tasks done with stepping back to see the big picture

• 1 - 5 years of experience as a QA Analyst or a similar role

• Experience with Test Case Management and Bug Tracking software 

• Work experience in the software industry is a plus

• Test automation experience is a plus 

• Startup experience is a plus

Perks:

• Work remotely or from our well-furnished, modern office in Manhattan, NY.

• Unlimited vacation policy.

• Technology stipend - $4,000 every 2 years to purchase new technology.

• WFH stipend - $500 annually to make your WFH situation comfortable.

• Snack stipend - $60 monthly to have snacks shipped to your home office.

• Full health benefits - medical, dental, vision, prescription, FSA/HRA., and coverage for family/dependents.

• Life insurance - basic life, supplemental life, and dependent life.

• Disability leave - short-term disability and long-term disability.

• Retirement savings - 401K plan offered through Vanguard, with a company match.

• Company paid access to a wellness platform to support mental, financial and physical wellbeing.

• Generous parental leave.

• DICK’S Sporting Goods Teammate Discount.

In your cover letter, please tell us about why you're interested in the QA position and GameChanger.

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status,