Sr. Manager, Process Transformation

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

You will be part of a team that is helping millions of people live healthier, more fulfilling lives. We are a close community where every individual matters and everyone has a chance to enhance their skills through ongoing development. Inclusion is one of our core values, which means we are creating and fostering a work environment where our differences are valued, and everyone feels respected and empowered to bring their authentic selves to work. By joining Gilead, you will further our mission to discover, develop and deliver innovative therapeutics for people with life-threatening diseases.

The Gilead Business Services center in Raleigh’s Research Triangle region is home to some of the company’s critical shared service teams in North America, including Information Technology, Global Financial Solutions, HR Operations and Procurement Services Desk. These functions provide the necessary support to ensure Gilead’s business runs effectively and efficiently. The center will also be a catalyst for standardization of processes, digital transformation and technology optimization.

We are seeking a highly skilled and innovative Process Transformation Senior Manager to join our team. This role is pivotal in driving the adoption and implementation of process transformation initiatives across our organization. The ideal candidate will have a strong background in process improvement, change management, and operational efficiency, with a proven track record of delivering transformative solutions that enhance business performance and drive growth.

Key Responsibilities:

• Lead the design, development, and deployment of process transformation initiatives to streamline business operations and improve efficiency.

• Collaborate with cross-functional teams to identify opportunities for process improvement and develop strategies to implement these changes effectively.

• Conduct research and stay up-to-date with the latest advancements in process transformation methodologies and best practices.

• Develop and maintain process documentation, including process maps, standard operating procedures (SOPs), and training materials.

• Provide technical expertise and guidance to team members and stakeholders on process transformation best practices.

• Monitor and evaluate the performance of process transformation initiatives, and make necessary adjustments to ensure optimal results.

• Ensure compliance with regulatory requirements and industry standards in all process transformation activities.

• Align automation opportunities with analytics and reporting

• Implement and support standardized processes, governance, and reporting throughout the organization

• Facilitate effective collaboration, communication, and delivery across capability towers

• Oversee the governance of the IT organization with key stakeholders and through effective operation reviews

Qualifications:

• Bachelor's or Master's degree in Business Administration, Engineering, or a related field.

• Extensive experience in process improvement, change management, and operational efficiency.

• Strong analytical and problem-solving skills, with the ability to think critically and creatively.

• Excellent communicati