VCA Communications and Thought Leadership Manager

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Visa Consulting & Analytics (VCA) is looking for an individual to join the team and play a key role in further developing our advisory services in the LATAM region. The potential candidate will be responsible for driving and executing communications (internal and external) and thought leadership aspects of the operation. The role will collaborate with leadership and work closely with other Visa areas to drive a cohesive and well-rounded communications agenda.

Specific responsibilities include,

• Coordinating, developing, and implementing strategic initiatives to increase awareness of VCA’s operation in the region.
• Lead ongoing VCA narrative and content development, including both internal and external-facing content and communications.
• Serve as a strategist and trusted counselor to organization leaders on effective communication strategies and tactics, that not only generate awareness of the teams’ work in the region but also drive employee engagement within.
• Seek out and proactively present communication opportunities for leaders to further their goals.
• Developing ad-hoc analysis and executive presentations, in partnership with other parts of the team such as Data Science, covering different aspects of the business.
• Ensure that communications are delivered in a way that is timely, accurate and on brand and aligned with the company purpose, strategy, and culture.
• Partner with colleagues across the organization, particularly corporate communications, and regional/function leads, to ensure message alignment and to generate agendas and content ideas.

• Support team knowledge management efforts, including platform adoption, optimization, and ongoing gathering of content collection, to facilitate cross-sharing of knowledge worldwide.

• Support internal and external event participation by writing talking points, speeches, preparing slides, and supporting storytelling efforts for leaders.
• Embed robust analytics and measurement processes into communications strategies and analyze and share relevant metrics to stakeholders to demonstrate communications plans effectiveness and drive ongoing improvement.
• Develop effective communication efforts and team culture projects to drive employee engagement and foster a better understanding of VCA’s business across the organization, with clients, and the media, such as white papers, reports, infographics, and more.
• Design and create new ways of reaching employees in a hybrid, regional environment, leveraging digital assets to drive engagement, including but not limited to newsletter, announcements, memos, to name a few.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays, and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Bachelor’s degree in English, communications, public relations, journalism, marketing, or related discipline required.
• Exceptional written, verbal, and presentation skills, written and verbal and ability to communicate at all levels within large organizations.
• Candidates must be able to develop enduring, strategic relationships with internal stakeholders and across the Visa organization.
• Experience in fintech, financial services, or another relevant area strongly preferred.
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