Associate Business Risk and Controls Risk Advisor (Third Party Management Team)

Location:

4910 Tiedeman Road - Brooklyn, Ohio 44144

ABOUT THE JOB (JOB BRIEF)

Effective Third Party Management (TPM) enables Key to achieve its strategic goals and objectives, while ensuring Third Party products and services are provided in a safe and sound manner and in compliance with applicable laws and regulations. The TPM Team administers the bank’s TPM Policy and Program which outlines Key’s approach to oversee and manage Key’s Third Party relationships and the associated risks. The size, criticality, and complexity of Key’s TPM Program is constantly evolving to address emerging risks, which has increased the demand for 1st line of defense Risk Management professionals like you! As an enterprise shared service, TPM personnel collaborate horizontally and vertically at Key on noble and meaningful work that impacts the bottom-line and directly protects the interests of our customers, employees, and shareholders. Key’s TPM team is a diverse, passionate, and inclusive collection of risk management professionals with a commitment to one another and the bank’s mission “to empower its clients, communities, and employees to thrive.”

The Business Risk and Controls (BRC) TPM Associate Risk Advisor is an individual contributor role reporting to the TPM Director or TPM Operations Manager. The role utilizes the Archer Governance, Risk and Compliance (GRC) application to provide system maintenance support to all TPM Program stakeholders and ensures GRC and other source system records are current, complete, and accurate. The role maintains and executes new engagement activation procedures, existing engagement termination procedures, and ad hoc requests received through the TPM Team mailbox and through GRC change management requests. The role supports the broader TPM team with other duties as assigned.

ESSENTIAL JOB FUNCTIONS

• Execute and document change management and maintenance activities performed in accordance with TPM procedures and Program requirements.
• Develop an understanding of risk management requirements related to the TPM Program.
• Develop an understanding of the risks and controls within the TPM Program.
• Escalate identified TPM Program control gaps with control owner.
• Assist Management in writing clear and concise operating procedures.
• Process change management requests including due date changes, role changes, action items modifications, and Affirmation changes within GRC.
• Build and sustain positive working relationships with relevant TPM Program stakeholders.
• Execute engagement activation termination activities through control reports and GRC requests.
• Monitor TPM Team Mailbox, respond or escalate requests where appropriate
• Update new engagement records, including assigning LOB, TPM, and Procurement roles, adding LOB profile, updating status, and assigning a BRC TPM Risk Advisor.
• Provide general support to the TPM team.
• Provide input and recommendations that will enhance the TPM Policy, Program, and activities.

REQUIRED QUALIFICATIONS

• Prior Third Party Management, Risk Management, or Operations experience.
• Knowledge of financial services products, services, and processes.
• Demonstrated customer service and analytical skills.
• The ability to work independently and make decisions with limited management oversight.
• Attention to detail and the ability to adhere to the structure and rigor of a well-defined process.
• Strong written and oral communication skills.
• Systems Thinking – synchronizes resources while maintaining a high-level understanding of all the processes, systems, and the impact to LOBs.
• Resilience – adapts and preservers in the face of challenges and changes.
• Change Agility - adapts to evolving business needs and drives efforts to change processes and procedures in light of new requirements.
• Analytical Thinking – identifies the root cause of problems and provides solutions.
• Problem Solving – identifies and addresses problems that affect our operations, processes, and organization.

PREFERRED QUALIFICATIONS

• Experience working in the Archer GRC systems.
• Bachelor’s degree or professional certification in vendor management, audit, risk management or a business discipline.
• A solid understanding of third party risk management and related regulatory requirements and laws.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment.  As a result, this role may be mobile or home based, which means you may wo