Senior DevEx Engineer

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success.  Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance.  We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions.  We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!

Want to transform how developers build amazing products? We're looking for a passionate Senior DevEx Engineer to revolutionize our developer experience. You'll be at the forefront, designing and building the systems, tools, and processes that make our developers' lives easier and more productive.

Join our innovative DevEx team and shape the future of software development at Credit Acceptance! Work alongside devops and cloud architects to build powerful automation solutions, streamline our SDLC, and empower our developers. Our internal sandbox environment is your playground – experiment, explore, and push the boundaries of DevOps automation. You'll have access to cutting-edge technology and collaborate with the brightest engineering minds. We're seeking a talented Senior DevEx Engineer to design the tools and strategies that will improve developer productivity, optimize workflows, and ultimately enhance our entire product experience.

Outcomes and Activities:

• Dramatically reduce friction in the development workflow, accelerating delivery cycles and improving time-to-market.
• Deliver a seamless development environment with integrated tools, optimized processes, and clear guidance.
• Establish robust monitoring and feedback mechanisms to guide continuous optimization and identify bottlenecks.
• Cultivate a culture where developers feel supported, have efficient workflows, and influence the evolution of DevEx.
• Architect and maintain a robust internal developer platform tailored to company needs.
• Streamline development, testing, and deployment through automation and advanced tooling.
• Foster cross-functional collaboration with development and platform teams to achieve shared goals.
• Identify optimization opportunities for CI/CD pipelines focusing on speed and reliability.
• Develop internal tools and frameworks to boost productivity and simplify common tasks.
• Track key DevEx metrics and analyze developer feedback to guide improvements.
• Create documentation, provide training, and share best practices to elevate DevEx across the organization.
• Champion the developer perspective, mentor others, and ensure solutions align with developer needs.

Competencies:

• Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer’s shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience.
• Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions.
• One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively.
• Owner’s Mindset: Owner’s Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business.

Requirements:

• Bachelor's degree or equivalent experience.
• Minimum 7 years of experience in Software Engineering
• Strong understanding of software development principles, programming