Manager, Transit Equity

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At Regional Transportation District (RTD), We make lives better through connections!

When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.

RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits

(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)

The Manager, Transit Equity is responsible for Title VI compliance and oversight, including Title VI Program development and monitoring, conducting equity analyses and service performance monitoring assessments, transit equity nondiscrimination policy development and implementation, creation and delivery of trainings, supervision of all external customer complaints raised pursuant to Title VI of the Civil Rights Act of 1964 and Colorado Revised Statutes 24-34-601 and overseeing the implementation of Public Participation Plan and Language Access Plan.

DUTIES & RESPONSIBILITIES:

Transit Equity Operations

• Oversees the development of the Title VI Program as required by Federal Transit Administration (FTA).
• Establishes a process for Title VI Program compliance monitoring and implementation.
• Monitors and reviews Title VI Programs of transit-related contractors and subrecipients to ensure compliance with federal regulatory requirements.  
• Oversees and investigates allegations of discrimination in accordance with RTD’s Transit Equity Nondiscrimination Policy and Transit Equity Complaint Management Procedure and recommends corrective action based on findings.
• Develops and implements policies and procedures and conducts appropriate training to further the goals of the agency’s Title VI Program.
• Develops, leads, and executes inclusive decision-making frameworks and engagement plans to ensure Black, Indigenous and People of Color, and low-income populations are included in major policy decisions, service changes, fare changes, long-range planning initiatives, and other public decision-making efforts.
• Provides guidance, advice, and recommendations to the Director of Civil Rights regarding means and methods of fostering equity.
• Acts as the liaison with federal, state, and local transportation regulatory agencies related to Title VI of the Civil rights Act of 1964 and Colorado Revised Statutes §24-34-601.
• Facilitates coordination and collaboration with agency business units including Service Development, Community Engagement, Market Research, Bus and Rail Operations, Planning, Legal Services and other business units as needed.
• Stays abreast of transit equity initiatives, policies, and best practices and maintains knowledge of U.S. Department of Transportation (DOT) and FTA's Title VI requirements.
• Conducts extensive policy analysis and research on civil rights, diversity, equity, inclusion, and belonging issues.
• Oversees the completion of service performance monitoring assessments and equity analyses for major service, fare changes, and facility sitings.
• Plans and executes data collection, analysis and interpretation of studies, surveys, and other sources, applying statistical, geospatial, and other analysis to inform policy and practice.
• Ensures a professional work environment by demonstrating the agency values of passion, trustworthiness, respect, collaboration, diversity and ownership; as well as a strong commitment to equity, diversity, inclusion and belonging.
• Communicates regularly with the Director of Civil Rights and other staff to ensure effective information flow and adherence to goals, policies, budgets, and timelines.

People Power Management

• Maintains appropriate staffing levels and reviews progress to ensure the quality and quantity of w