Sr. Business Control Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

Position Summary:

This role is a key member of the Technology Business Management Resiliency & Controls Quality Assurance team that provides critical support and will help in establishing effective controls within processes (Quality Assurance), perform reviews, and test the effectiveness of controls (monitoring and Quality Control).

The Quality Assurance program will guide technology executives, risk officers and technology SMEs with training & recommendations during reviews, develop and communicate procedures as requirements change over time, challenge gaps in evidence, ensure controls are sustainable and addresses risks appropriately.

Responsibilities:

- Engage with senior stakeholders to identify issues and/or control improvements for remediation.

- Acts as an ambassador of the risk culture.

- Require candidate to work across the technology organization, using technical domain expertise to lead and/or execute quality reviews for controls and processes.

- Must ensure and understand how sustainable solutions apply to adherence of policies.

- The incumbent will drive and report progress on execution of quality assurance across the portfolio to leadership on an ongoing basis.

- The role will drive a strong Risk culture that encourages discussion and debate for everyone in the organization.

- The role must expertly balance the need to reduce risk efficiently and effectively but in a manner that supports Operational Excellence

Skills:

• Controls Management

• Issue Management

• Monitoring, Surveillance, and Testing

• Quality Assurance

• Risk Management

• Analytical Thinking

• Attention to Detail

• Critical Thinking

• Problem Solving

• Written Communications

• Decision Making

• Innovative Thinking

• Prioritization

• Recording/Organizing Information

• Research

Shift:

1st shift (United States of America)

Hours Per Week: 

40