Assistant Valet Manager - LAX Airport

Description

Fly Away Valet, is a division of Jacobsen|Daniels

Employment Type: Full Time

FLSA Status:             Exempt

Salary:                       $68,640 Annually

Location:                   Los Angeles International Airport - LAX

Position Description Summary:

Assist the Valet Manager in managing all elements of the parking facilities to contractual expectations, focusing on service expectations, cost controls, and physical integrity of property. Assistant Valet Manager provides leadership and direction to department staff, overseeing parking operations including technology aspects in all areas on the property, and other transportation initiatives as set forth by the client.

Competitive Benefits:

Medical, Dental, Vision, FSA, HSA, Life Insurance, Short-term and Long-term Disability, 401K, PTO

Requirements

Essential Functions of the Position:

• Provides training and mentoring to junior staff members. Training and mentoring may include formal training on specific skills required of J|D staff and/or on-the-job training and mentoring, which may be of a technical nature, or focus on any other key professional skills required for success at J|D.
• Provides critical feedback to junior staff on an as needed basis. Has a full understanding that critical feedback is given as the means to maximize the value of associates to clients. Staff should be made aware of skills and behaviors that are valuable to clients as well as those that are not. Feedback should always be given in a neutral and fair environment and the dialogue should be conducted in a fully professional manner.
• Develops team members to create a highly engaged environment
• Assist with other parking operation duties as necessary, such as increased volume during holidays and peak season, jumping in to help or even scheduling yourself with your team for training and accountability, etc.
• Encourage team member development and participate in employee interviews for all positions
• Gives direction in a clear and concise manner to staff that have sufficiently proven their ability to deliver without excess supervision.
• Offers consistent and timely feedback to hourly staff to ensure effective communication between supervisors, management and staff
• Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
• Must be available to work on weekends, holidays and nights, as required by season and role.
• Must be able to work outdoors in varying weather conditions, walking/traveling to multiple locations on property throughout the day.

Knowledge, Skills, and Abilities:

• Leader-leads by example, supports growth agenda, strong public person a and industry presence
• Motivator-supports and inspires employees to uphold the vision and values of the firm
• Customer Service – Able to assess the needs of the customers, provide information or assistance, resolve issues or problems and satisfy expectations. Knows about available products and services and is committed to providing quality work.
• Highly organized. Able to multi-task to accomplish desired productivity levels and outcomes.
• A high level of integrity.
• Must be self-motivated, fast learner, with a high attention to detail.
• Strong interpersonal skills: ability to get along with diverse personalities, tactful and flexible.

Physical Demands: 

While performing the duties of this job, the employee is regularly required to stand, sit for long periods of time, bend, use hands to manipulate (type), perform repetitive motions, talk and hear; walk; sit, and lift or move no more than fifty pounds (50) pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral visions, depth perception and the ability to adjust focus. Willingness to work in the elements – heat, wind, snow, rain, etc. is required.

Mental Demands:

While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under deadlines with occasional interruptions, and interact with staff and other organizations. Must have the ability to handle stressful situations in a calm, professional manner and exhibit good judgment.

Reporting Relationships: 

Position reports to the Val