Field Training Associate

As a Field Training Associate at Alarm.com, you will play a pivotal role in enhancing our partners' knowledge and skills through various interactive and engaging training methods. In addition to facilitating in-person and virtual learning sessions, you will be responsible for creating instructional videos that provide clear, concise, and effective training on Alarm.com products and services. Your work will ensure that our partners are well-equipped with the knowledge and confidence to succeed.

Responsibilities

• Facilitate learning of Alarm.com partners through in-person and virtual training events  
• Film and produce engaging and educational short-form video content 
• Coordinate and deliver webinars on varied topics focused on product education  
• Manage inventory of hardware, training materials, and promotional items, including tracking, ordering, and organizing resources to ensure availability and readiness for training events 
• Responsible for the regular maintenance and timely updating of demo equipment 
• Serve as a subject matter expert on Alarm.com products and services 
• Partner with internal stakeholders/managers regarding training needs  
• Collaborate with internal teams to stay up to date with new Alarm.com product release features to properly respond to partner inquiries 
• Up to 75% travel (normal travel around 50%) 
• Other duties as assigned

Qualifications

• 1-3 years of experience in training/facilitation 
• Interest and aptitude in technology and desire to learn technical subject matter 
• Confident public speaker 
• Works effectively in a fast paced, dynamic environment 
• Familiarity with instructional design 
• Strong communication skills 
• Experience working with external clients 

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person.  Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, c