Sr. Marketing Operations & Technology Manager

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations: Austin

Position Overview

The Sr. Marketing Operations & Technology Manager will play a pivotal role in driving efficiency, scalability, and performance within the marketing organization at Cloudflare. This role focuses on ensuring operational excellence, optimizing processes, and delivering actionable insights to support marketing campaigns and strategies. You’ll partner closely with cross-functional teams, including demand generation/marketing, sales operations, and Enterprise IT, to ensure alignment and effectiveness.

Key Responsibilities

• Process Optimization Develop and manage scalable workflows, systems, and processes to support marketing initiatives.
•  Oversee campaign execution frameworks (ABM, MQA, etc.) and ensure consistency across global teams.
• Evaluate and improve lead management processes, including lead scoring, routing, and nurturing. Data & Analytics Deliver actionable insights and recommendations to enhance campaign effectiveness and drive business outcomes.
• Collaborate with the business intelligence team to integrate marketing data into enterprise reporting. 
• Technology Management Ensure tools are effectively integrated and utilized.
• Evaluate and implement new technologies to enhance marketing capabilities and efficiency. 
• Collaboration & Communication Partner with revenue operations and enablement teams to ensure seamless alignment between marketing and sales.
• Work closely with demand generation, field, and product marketing teams to support campaign execution. Communicate operational performance and insights to leadership and stakeholders.
  
  

Qualifications

Required:

• Bachelor's degree in marketing, business, or a related field; MBA preferred.
• 10+ years of experience in marketing operations at a high growth Enterprise SaaS organization.
• Deep domain expertise with integrated B2B marketing, lead & pipeline management, multi-touch attribution, email marketing, data strategy & governance, and system integration.
•  Expertise in marketing automation platforms (e.g., Marketo, Salesforce, Demand base) and CRM systems. 
• Strong background in data analysis, performance measurement, and marketing attribution.

Preferred:

• Knowledge of cloud technology or cybersecurity industries. 
• Strong project management skills with the ability to manage multiple priorities simultaneously. 
• Exceptional communication and presentation skills.

 

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.