F&B Hotel Front of House Lead - Legoland California Hotels

Job Description

Help lead our Hotel Food and Beverage Front of House team and set the standard for hospitality at LEGOLAND Resort! Guide and mentor your team to ensure exceptional dining experiences for our guests. We’re looking for team players who are organized, focused, accountable, and above all, carry a positive attitude every day. The sky is the limit for what you’ll go on to achieve next! Ignite your passion, pursue what matters.  

Compensation Data

COMPENSATION: The hourly rate for this position is $18.00 to $19.00. If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.     

 

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.     

 

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. 

Job Responsibilities

 Work effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests. 

- Leads and works effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests. 

- Act as and perform necessary duties in the absence of assistant manager. 

- Coordinate and assist in maintaining a clean and organized work and storage area, including sweeping, mopping, washing, scrubbing, and polishing kitchen surfaces.  

- Ensure proper stock of supplies and products through shop inventory and ordering when necessary.  

- Ensure all food products meet quality standards; promptly alert management and remove any items that do not meet these expectations.  

- Oversee when team members take breaks and/or lunches, adhering to local labor laws, to ensure meal violations and overtime (unless authorized) are limited. 

- Greet and seat guests in a friendly, efficient and courteous manner. 

- Ensure needs or requests are accommodated and allergy concerns are escalated. 

- Direct and participate in maintaining the cleanliness and appearance of the front-of-house environment, including sweeping and mopping floors, clearing tables, scrapping dishes and ensuring buffet services are tidy and presentable for guests. 

- Lead and engage in  the delivery of food and beverages, ensure stations are well-stocked, and manage the upkeep of coffee, drink, and soda stations to enhance guest satisfaction. 

- Work closely with the kitchen staff, providing help where needed to optimize the guest experience. 

- Support all Front of House employees by stocking supplies, cleaning all working areas, and assisting with basic prep work as needed. 

- Manage and count inventory for locations as needed. 

- Assist with catering and special events as needed. 

- Adhere to the uniform policy. 

- Adheres to Aramark and client companies, San Diego County, and OSHA safety policies and procedures for proper food safety, sanitation, storage and disposal. 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications

 1 year of Food and Beverage Service Experience preferred. 

Strong problem-solving abilities and organizational skills 

 Proficiency in Microsoft Office applications (Outlook, Word, PowerPoint, Excel)