Site Host J-1 (SEASONAL) - Crystal Mountain Hotel

Crystal Mountain Hotels is seeking a Site Host for our site located just six miles from the White River Entrance to the Mt. Ranier National Park in Enumclaw, WA. 
 

JOB DUTIES & RESPONSIBILITIES 

•  Split time between the front desk, cafe, retail, housekeeping, and gear rental responsibilities. 

• Learn reservation, POS, and gear rental software. Ensure smooth check-in and check-out for all guests. 

• Make and serve cafe food and beverages and follow rules and policies about food safety and the responsible service of alcohol. 

• Have a working knowledge of how to operate cafe and rental equipment. 

• Learn the general specs of gear in the retail and rental shops. 

• Be able to work opening and closing shifts, and to follow cash handling procedures. 

• Take care of our guests and help answer their questions. Develop a thorough knowledge of room types and amenities, local recommendations and fun things to do in the area. 

• Keep the front desk, cafe, retail, and demo areas neat and organized.  

• Make sure all guest areas are clean, including public spaces. 

• Assist with special events and group meetings, including setup of AV and sound equipment. 

• Perform other duties or special projects as assigned. 

 

SKILLS NEEDED 

• A love for showing people a good time, with a deep sense of responsibility for every detail of the guest experience. 

• Great customer service skills and a professional, friendly, low-drama attitude. 

• Strong verbal and written communication skills and a team player mindset. 

• An ability to learn new things quickly. 

• A strong work ethic and a track record of being dependable and trustworthy. 

• Be able to work in a fast-paced environment, and to keep on task, even when things get busy. 

• Site Host is an active role, involving frequent bending, reaching overhead and squatting. 

• Lifting, carrying, and placing objects weighing up to 30 lbs. without assistance. 

• Pushing/pulling objects weighing up to 50 lbs. without assistance. 

• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. 

• Remaining on your feet for extended periods of time. 

 

 

REQUIREMENTS 

• 1+ years previous front desk, cafe, retail, and/or demo gear shop experience preferred. 

• Working knowledge of Microsoft Office Products, and a general level of comfort with using the internet and learning new software programs. 

• Ability to communicate effectively and understand written and verbal instructions in English 

• Must have, or be able to obtain, a State Food Handler Card. 

• Must have, or be able to obtain, a State Alcohol Server Permit. 

BENEFITS/ PERKS