Public Benefits Specialist. Bilingual English/Spanish Required.
State of OregonAbout the role
Initial Posting Date:
02/24/2026Application Deadline:
03/10/2026Agency:
Department of Human ServicesSalary Range:
$4,519 - $5,988Position Type:
EmployeePosition Title:
Public Benefits Specialist. Bilingual English/Spanish Required.Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
This position is bilingual and requires duties to be done in both English and Spanish. Job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position. Bilingual differential pay is provided to positions that require to use a language other than English to fulfill their job duties within their position. Bilingual differential pay is 5% of the employee's base pay.
Opportunity awaits! Looking for a rewarding career where you can work alongside a team of dedicated individuals to support Oregonians? This opportunity offers growth and the chance to positively impact lives.
As a Public Benefits Specialist / Benefit & Eligibility Worker, you will work in the Springfield, Oregon Branch assisting Oregonians in-person. This position is not eligible for remote work.
Summary of Duties
As a Benefit & Eligibility Worker . Public Benefits Specialist, you will:
Perform eligibility determinations, redeterminations, periodic reviews, and updates to changes for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs.
Interview applicants in person, by phone and via our online applicant portal to gather information needed to assess and determine if there is a need for services and benefits.
Assess client family strengths and needs, connect families to other community resources and programs.
Update narrative report summarizing new information from client and collateral sources, findings of home visit, and conclusions.
Serve a diverse range of customers with compassion and professionalism through a trauma informed lens
Learn more about our programs, as your work providing services will be through the Oregon Eligibility Partnership (OEP).
Minimum Qualifications
One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR
Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
An equivalent co
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